Course Overview

“Finished” Isn’t Enough: Learn the Importance of Quality.

In this course, you will learn how to develop or improve the quality programs at your workplace. You will use systems thinking to plan quality into your project, prioritize requirements to meet customers’ quality needs, select quality assurance and quality control activities that are tailor-fit to your project, and use quality management processes, tools, and metrics to increase the likelihood of project success. You will use a Quality Management Plan to document and structure a thoughtful approach to project quality management. You will gain insight into applying quality planning, quality assurance, and quality control to real-world projects.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Course Objectives

• Apply systems thinking when planning quality into your project
• Develop or improve quality programs at your workplace based on modern quality theories and approaches
• Determine quality assurance activities for your project and how to measure them
• Prioritize requirements to better meet customer needs and ensure quality
• Relationship between risk and quality
• Develop a quality management plan for your project
• Determine the impact of quality assurance activities on the critical path
• Select the appropriate quality assurance and quality control tools for your project
• Plan and perform a quality audit for your project

Course Content

1. Quality Control and Closure Project Quality

• What Is Quality?
• History of Modern Quality
• Project Quality Management

2. Planning Quality

• The Process of Planning Quality
• Systems Thinking in Planning Quality
• Role of Stakeholders in Quality
• Quality Requirements
• Quality Planning Tools

3. Performing Quality Assurance

• The Process of Performing Quality Assurance
• Process Analysis Tools
• Quality Assurance as Part of the Critical Path

4. Performing Quality Control

• The Process of Performing Quality Control
• Measurement and Tracking Tools
• Problem Solving and Decision Making
• Using Quality Assurance and Control Tools
• Quality Control and Closure

5. Case Studies

• Hands-On Exercises
• Illustrate the Importance of Quality
• Define Quality
• Define the Attributes of Quality
• Distinguish Between Quality and Grade
• Propose a Quality Program for Your Workplace
• Identify Quality in the Triple Constraint
• Perform a Stakeholder Analysis
• Identify Positive and Negative Risks for Your Project
• Prioritize Requirements
• Develop a Quality Management Plan
• Determine the Impact of Quality Assurance Activities on the Critical Path
• Select Quality Assurance ToolsCreate a Pareto Chart
• Draw a Cause and Effect Diagram
• Plan and Perform a Quality Audit

Course Overview

Relationship management for project management success.
Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a variety of roles.

The skills you’ll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict and practice ethical principles during the entire project management process.

With the aid of the hands-on case study exercises, you’ll learn to create a motivating team atmosphere and ultimately manage your project successfully.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

Course Objectives

• Manage stakeholders and teams
• Assess and apply leadership styles
• Improve communication
• Enhance influence and power bases
• Motivate team members
• Lead effective project teams
• Coach team members
• Practice change management
• Manage individual and team conflict
• Practice ethical project management
• Create a Leadership Development Plan
• Case Study
• This course features an evolving case study that puts you in charge of a large, international project. You’ll manage a team of over 300 members working in four countries as you execute multiple tasks, including:
• Influencing key stakeholders
• Managing a dysfunctional project team
• Creating a motivation plan for a team with morale problems
• Introducing a major change to a project team
• Conducting a negotiation between a project manager and customer around scope creep
• Dealing with an ethical situation

Course Content’

1. Introduction to Project Leadership

• What Is Project Management?
• Role of Project Manager as Organizational Leader
• Begin Developing Leadership Development Plan
• The Triple Constraint
• Leadership Skills
• Stakeholders

2. Leadership and Management

• Leadership vs. Management
• Leadership Orientation
• Management Styles
• Three Functions of Management
• Trait Theory
• Fiedler’s Contingency Model
• The Leaders Window

3. Interpersonal Communication

• The Communication Loop
• Filters and Barriers
• The Interpersonal Gap
• Active Listening

4. Influence

• Influences on a Project Manager
• Influence Styles
• Power and the Project Manager

5. Motivation

• Motivation Theories
• Motivating Under-Performing Team Members
• Rewards and Behavior
• Creating a Motivation Plan
• Vroom’s Expectancy Theory

6. Effective Teams

• Team Roles
• Stages of Project Team Development
• Forming
• Storming
• Norming
• Performing
• Deforming
• Team Process and Functional Teams
• Coaching Team Members

7. Change Management

• What is Change Management?
• Being an Organizational Change Agent
• Influencers of Change
• Stages of Organizational Change
• Strategies to Manage Change

8. Conflict

• What is Conflict?
• Constructive Conflict vs. Destructive Conflict
• Conflict Reactions to Avoid
• Conflict Resolution Techniques
• Staying Calm in Conflict Situations
• What is Negotiation?
• Attitudes About Negotiation
• Negotiation Requirements
• Formal Project Negotiation Planning

9. Ethics and Leadership

• Ethics and Values
• Personal and Business Ethics
• Project Management Institute Code of Ethics and Professional Conduct

Hands-On Exercises

• Leadership Self-Assessment
• Leadership Style Analysis
• Active Listening Role Play
• Deter Influence Style Preference
• Complete Power Base Profile
• Morale Problem Case Study
• Conflict Resolution
• Negotiation Role Play
• Conflict Resolution Case Study
• Create Leadership Development Plan

Course Overview

The Project Management Professional (PMP)® certification is one of the top-paying certifications, and project managers who complete this certification are likely to  earn in the region of 20% more than those without.

In this training course, you’ll gain the essential preparation needed to pass the PMP and CAPM® exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge, (PMBOK®Guide) – Sixth Edition and other sources, this course includes a wide variety of learning tools, practice questions, study aids, and post-learning resources all using Project Management Institute (PMI) terminology.

This course is also designed to ensure a 100% pass rate for each learner by offering different approaches to studying for the exam through your learning style (visual, auditory, and kinesthetic).

The classroom and virtual versions of this interactive course include:

·        A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition

·        200 mock-exam practice questions

·        Exercises throughout to reinforce PMP and CAPM exam concepts

·        PMI-ACP, CAPM PMI Talent Triangle and PMP are registered marks of the Project Management Institute, Inc.

Course Objectives

After completing this course you should be able to:

• Feel prepared to take the PMP or CAPM® exams
• Become familiar with PMBOK® Guide terms, definitions, and processes
• Master test-taking techniques
• Learn styles and types of questions found on the PMP or CAPM exams
• PMBOK® Guide‘s five process groups, ten knowledge areas, and the area of professional and social responsibility

Course Content

Lesson 1: Creating a High-Performing Team

• Topic A: Build a Team
• Topic B:Define Team Ground Rules
• Topic C: Negotiate Project Agreements
• Topic D: Empower Team Members and Stakeholders
• Topic E: Train Team Members and Stakeholders
• Topic F: Engage and Support Virtual Teams
• Topic G: Build Shared Understanding about a Project

Lesson 2: Starting the Project

• Topic A: Determine Appropriate Project Methodology/Methods and Practices
• Topic B: Plan and Manage Scope
• Topic C: Plan and Manage Budget and Resources
• Topic D: Plan and Manage Schedule
• Topic E: Plan and Manage Quality of Products and Deliverables
• Topic F: Integrate Project Planning Activities
• Topic G: Plan and Manage Procurement
• Topic H: Establish Project Governance Structure
• Topic I: Plan and Manage Project/Phase Closure

Lesson 3: Doing the Work

• Topic A: Assess and Manage Risks
• Topic B: Execute Project to Deliver Business Value
• Topic C: Manage Communications
• Topic D: Engage Stakeholders
• Topic E: Create Project Artifacts
• Topic F: Manage Project Changes
• Topic G: Manage Project Issues
• Topic H: Ensure Knowledge Transfer for Project Continuity

Lesson 4: Keeping the Team on Track

• Topic A: Lead a Team
• Topic B: Support Team Performance
• Topic C: Address and Remove Impediments, Obstacles and Blockers
• Topic D: Manage Conflict
• Topic E: Collaborate with Stakeholders
• Topic F: Mentor Relevant Stakeholders
• Topic G: Apply Emotional Intelligence to Promote Team Performance

Lesson 5: Keeping the Business in Mind

• Topic A: Manage Compliance Requirements
• Topic B: Evaluate and Deliver Project Benefits and Value
• Topic C: Evaluate and Address Internal and External Business Environment Changes
• Topic D: Support Organizational Change
• Topic E: Employ Continuous Process Improvement

Appendix A: Mapping Course Content to the Project Management Professional (PMP) Examination Content Outline

Course Overview

Learn about and practice using the tools and techniques of formal project management.

In this comprehensive course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders. Aligned with the Project Management Institute (PMI)® A Guide to the Project Management Body of Knowledge, (PMBOK® Guide), Fifth Edition, 2013, this course provides a step-by-step guide to planning and executing a project. Working through case studies with real-world scenarios, you will interact with fellow students to learn and apply the methodologies and good practices of formal project management.

You will discover the approaches and techniques that make project managers successful, covering topics such as:

• Analyzing stakeholders

• Defining expectations

• Defining project deliverables

• Analyzing scope

• Developing schedules

• Mitigating risk

• Contingency planning

• Establishing and applying effective change controls

• Performance reporting

• Communicating status to project stakeholders

During class, project management theory will be interspersed with practical, hands-on workshops. Seventy percent of class time is dedicated to experience-based skills development. In the remaining class time, you will learn about methodologies and put practical skills into context.

PMP and PMI are registered marks of the Project Management Institute, Inc.

Course Objectives

• Manage a project through each stage of the project management life cycle• Document the needs and priorities of key stakeholders• Develop an execution strategy that will fulfill stakeholders’ expectations• Develop a project plan that balances scope, time, cost, and risk• Assess project complexity and analyze scope to a suitable degree of granularity• Establish project controls to ensure a successful outcome• Monitor project activities and effectively assess progress• Report status and performance efficiently and effectively• Collect lessons learned and create a project archive that contributes to an organization’s experience base

Course Content

Classroom Live Outline

1. Foundations

• Formal vs. informal project management
• Project Management Institute (PMI)® framework
• Project management life cycle

2. Initiating

• Role of the project manager
• Project charter
• Stakeholder identification and assessment
• Progressive elaboration

3. Planning

• Planning around project constraints
• SMART objectives
• Converting objectives into requirements
• Decomposition of requirements into a work breakdown structure
• Developing a work breakdown structure dictionary
• Principles of estimating time and cost
• Analyzing work and estimating duration of work packages
• Determining sequence of work packages
• Network diagramming and critical path analysis
• Budgeting resources and cost control
• Ensuring that all management responsibility areas are included in the project plan
• Analyzing risks for probability and impact
• Mitigating and planning risk contingencies
• Preparing baselines for scope, time, and cost
• Obtaining stakeholder sign-off

4. Executing, Monitoring, and Controlling

• Team-building principles and priorities
• Status and performance reporting
• Management by exception
• Keeping stakeholders informed and involved
• Steering performance back to the baseline
• Integrated change controls

5. Closing

• Transitioning the product or service
• Capturing lessons learned for the organization
• Final report to stakeholders

Exercises

• Formal vs. Informal Project Management
• Analyze Stakeholders
• Convert Vague Objectives into SMART Objectives
• Create a Work Breakdown Structure
• Estimate Effort and Duration for Work Packages
• Perform Network Diagramming and Determine Critical Path
• Estimate Resource Costs for Work Packages
• Analyze and Plan for Risk
• Manage Project Change
• Review Lessons Learned

Course Overview

Effectively manage an entire program of projects.
Master the skills you need to manage a program effectively through this exercise-based course. Work with real-world program examples using templates and techniques you can implement immediately on the job. Find out how managing multiple projects presents new challenges, risks, and pitfalls. Learn how to manage large-dollar, high-stakes programs using advanced tools, techniques, and best practices of program management. Gain an understanding of how to establish and manage stakeholder expectations and execute a clear and effective communication plan with robust reporting. Through this course, you will be prepared to manage your program and deliver on time, within budget, and to specification.

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

This course was previously titled Enterprise Program Management.

Course Objectives

• Key differences between managing projects, multiple projects, and an entire program
• How resource, portfolio, program, and project management relate
• Manage multiple stakeholders with competing demands
• Unique risks of managing multiple projects and programs
• Advanced methodologies to effectively manage multiple project and program demands
• Manage resources, schedules, and budgets across a number of projects
• Leverage reporting and monitoring techniques to control multiple projects or an entire program
• Hands-On Activities:
• Differentiate Between Project Deliverables and Program Benefits
• Define the Linkage Between Sub-Projects, Other Work, Projects, Programs, Portfolios, Master Portfolio and the Strategic Plan
• Develop a Program Business Case
• Define Roles and Responsibilities of a Program Manager
• Define, Identify, and Analyze Stakeholders
• Develop a Program Communications Plan
• Develop a Program Status Report
• Develop a Program Charter
• Identify Differences Between Program and Project Planning
• Develop a Program Work Breakdown Structure
• Develop a Program Level Milestone Schedule
• Develop a Risk Register
• Develop a Corrective Action Plan
• Develop a Program Final Report
• Develop a Benefits Realization Report

Course Content

• 1. Fundamentals of Program Management
• Program Management Definitions and Distinctions
• Key Elements of a Program
• Program Management and General Management
• Program Management and Portfolio Management
• Contextual Hierarchy
• Project Management Revisited
• Project Management Institute
• Project Management Life Cycle
• Project Management Knowledge Areas
• Strategic Plans, Portfolio Management, and Portfolios
• 2. Program Life Cycle and Benefits Management
• Program vs. Project Management
• Program Life Cycle
• Program Management Process Groups and Knowledge Areas
• Program Benefits Management
• Program Governance
• 3. Programs and Strategic Goals
• Linking Programs to Strategic Goals
• Developing a Business Case
• 4. Program Management Roles and Responsibilities
• Roles and Responsibilities of the Program Manager
• Authority of Program Manager
• Knowledge, Skills, and Competencies Required
• 5. Stakeholder Management
• Identify and Analyze the Key Program Stakeholders
• Prepare a Communications Plan for a Program
• Prepare a Program Status Report
• Document and Resolve Program Stakeholder Issues
• 6. Program Management Office
• Purpose of the Program Management Office
• Responsibilities of the Program Management Office
• Action Plan
• 7. Initiating Process Group
• Inputs and Outputs
• Program Charter
• Establishing a Financial Framework
• 8. Planning Process Group
• Inputs and Outputs
• Program Management Plan
• WBS
• Program Schedule
• Risk Plan
• 9. Executing Process Group
• Inputs and Outputs
• 10. Monitoring and Controlling Process GroupInputs and Outputs
• Developing an Action Plan
• 11. Closing Process Group
• Inputs and Outputs
• Benefits Realization Report

Course Overview

Professional Scrum Master™ (PSM) is a 2-day course that covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises, and teaches what is at the heart of the Scrum and Agile movement.

Over the 2 days, students will see why PSM is the cutting-edge course for effective Scrum Masters and for anyone coaching a software development team toward increased efficiency and effectiveness. The course includes advanced thinking for servant-leadership and behavioural shifts.

Throughout the course, students are challenged to think in terms of the Scrum principles to better understand what to do when returning to the workplace.

The PSM course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. This course is made up of discussions and hands-on exercises based upon real-life cases.

The course covers all the topics related to Professional Scrum Master I (PSM I), Professional Scrum Master II (PSM II) and Professional Scrum Master III (PSM III) certification assessments.

View the different Focus Areas covered within this class and others. You can download the course datasheet for offline reading.

Course Objectives

• Clear understanding of the rules of Scrum through the empirical foundation of Scrum
• Act as Scrum Masters for Scrum Teams and stakeholders from an in-depth understanding of servant-leadership
• Effectively start using Scrum
• Increase the effectiveness of Scrum underway

Course Content

• Scrum theory and principles
• The Scrum Framework
• The Definition of Done
• Running a Scrum project
• Working with people and teams
• Scrum in your organization
• The role of the Scrum Master

Course Overview

Systematic problem solving is one of the essential skills that organizations look for these days. The confident professionals who know how to approach an incident and solve it the “first time every time” are in highest demand. They are the professionals who set new standards in innovation and creativity. The learning path of these people keeps growing and enables them to succeed both personally and professionally.

Systematic problem solving applies to all IT disciplines and brings all the skills of different disciples together with a standard process and language to resolve incidents and avoid “trial and error” attempts. The KEPNERandFOURIE® methodology shared during this course goes hand in hand with Incident and Problem Management. This foundation course will enable you to utilize the KEPNERandFOURIE® methodology effectively. The methodology will enable you to find the correct starting point for investigation, identify the core issues in problem situations, determine the actual cause of an incident, and deliver the right solutions. The course will introduce you to a series of situation-specific ‘can’ critical questions that will help you generate mutually agreed solutions for everyday and unique IT problem situations.

In addition to the knowledge of the concepts, combining factual data, intuition, and experience is critical for successful problem-solving practices. It helps you to do a powerful realization of what is ‘missing.

Course Objectives

At the end of this course, you will be able to:

• Generate and identify the core issues represented in any Incident Situation.
• Generate an accurate Problem Statement, which would enable the investigator to address the correct incident situation.
• Use a set of questions to gather the relevant incident information to serve as the basis for a systematic analysis and verification of a cause.
• Identify and verify the correct technical cause with its root cause.
• Develop solutions for cause removal and solve seemingly unsolvable issues in an incident/problem situation.
• Identify risks represented in an action or decision/plan to be implemented.
• Utilize tools to improve collaboration across silos and virtual collaboration across time zones.

Course Content

Module 1: Course Introduction

Module 2: KEPNERandFOURIE® Fundamentals

• Meaning of Process Thinking
• The Three Skill Sets
• KEPNERandFOURIE® Model
• Levels of Problem Solving

Module 3: PriorityWise

• State the Situation
• List Issues, Challenges
• Execute Prioritization
• Plan of Action

Module 4: CauseWise

• State the Incident
• List Incident Detail
• Generate Causes
• Confirm Technical Cause (Testing Technical Cause, Verify Probable Cause)

Module 5: SolutionWise Max4TM

• State the Purpose
• Identify Solution Requirements (Stakeholder Analysis, Key Requirements)
• Generate & Evaluate Actions
• Develop the Solution

Module 6: RiskWise

• State the Situation
• Identify Potential Problems (Risk Area Analysis, Potential Problems)
• Plan Protection (Likely Reasons, Avoiding Actions, Contingent Actions)
• Develop Action Plan

Course Overview

The modern organization is faced with increasing volatility, uncertainty, complexity, and ambiguity.  PRINCE2® Risk Management Practitioner helps you and your organization identify, assess, and control risk at the strategic, programme, project, and operational levels.

The PRINCE2® Risk Management guidance shows you how the principles, processes, and techniques can be embedded, reviewed, and applied to your work practices by considering the nature of the objectives at risk. It allows you to make informed, effective decisions about the use of resources and initiating change.

The Practitioner certification allows you to demonstrate you have an understanding of how to apply and tailor PRINCE2® Risk Management Practitioner   in a practical context. You will be able to start applying an PRINCE2® Risk Management Practitioner  approach to organizational challenges to enable the creation and protection of value.

Course Objectives

Ater you complete this course you should have a better understanding of the advantages of risk management within an organisation including:

• Increased visibility and better management of unplanned threats and opportunities.
• Improved Service Delivery
• Reduction in waste and fraud.
• Increased Value for money
• More effective management of change
• More efficient use of resources
• Improved decision making
• Innovation
• Management of contingent and maintenance activities.

Course Content

Day One

• Introductions
• PRINCE2® Risk Management Overview
• Definitions
• Challenges of PRINCE2® Risk Management (12 D’s)
• Principles of PRINCE2® Risk Management
• People Considerations and PRINCE2® Risk Management
• Perspectives of PRINCE2® Risk Management

Day Two

• Recap
• Perspectives of PRINCE2® Risk Management
• PRINCE2® Risk Management Processes

Day Three

• Recap
• PRINCE2® Risk Management Processes
• Implementing PRINCE2® Risk Management
• Value of PRINCE2® Risk Management
• Exam Preparation
• Round-up

Course Overview

Change is a constant. It is therefore vital to maintain a high level of assurance and stability when executing projects, programs and portfolios.

Around the world, there are many organisations in both the public and private sectors, who recognise that their portfolio, programme and project management is best supported through a delivery support office. The Cabinet Office’s PRINCE2® Project, Programme, Portfolio Office Management all touch on the need to provide adequate support structures for these best practices, but until now there has been no single source of information that either organisations or individuals can use for guidance or advice on setting up or running an effective delivery support office.

PRINCE2® Project, Programme, Portfolio Office Management is a Best Management Practice certification and is aligned to PRINCE2®  brings the principles, processes and techniques to facilitate effective portfolio, programme and project management through enablement, challenge and support structures.

PRINCE2® Project, Programme, Portfolio Office Management is now the established approach in supporting senior management decision making through the portfolio, its programmes, projects and business as usual. It enables individuals and organisations to establish, develop and maintain appropriate support structures that will assist senior management decision making; identify and realise outcomes and benefits via programmes and projects; deliver programmes and projects within time, cost, quality and other constraints.

The course has been very much designed with the delegate in mind. Using best practice Accelerated Learning techniques and high quality course materials. The course is constructed to help delegates navigate their way through a complex and extensive method in a way that appeals to all learning styles. The course is delivered in an integrated manner so that delegates are working with Practitioner level material from day one.

At the end of the course you will be able to sit both the PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner examinations. Web proctored exam vouchers are included.

Course Objectives

After you complete this course you will be able to:

• Ensure consistent delivery of projects, programmes and business objectives through effective use of resources.
• Develop capability, capacity and risk models to suit the organisational maturity culture.
• Help identify potential opportunities to be realised, exploited or enhanced as part of risk analysis.
• Ensure that the strategies and performance requirements of your organisation are realised via projects, programmes and operational business units.
• Improve organisational accountability, decision making, transparency and visibility.
• To cover the syllabus for PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner in a way which will enable attendees to apply the principles to their own environment and either begin the process of establishing  or continue the process of PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner development through stepped improvements in capability.
• Make good overviews to optimally support decisions about the Portfolio of Programs and Projects.
• Set priorities for setting up a PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner that is appropriate to the maturity of the organisation and that takes into account the specific characteristics of the organisation.
• Plan a PRINCE2® Project, Programme, Portfolio Office Management organisation.
• Mapping out the added value of a PRINCE2® Project, Programme, Portfolio Office Management Foundation and Practitioner and explaining it to senior management.

Course Content

Whats covered in PRINCE2® Project, Programme, Portfolio Office Management Foundation:

• Why Have a PRINCE2® Project, Programme, Portfolio Office Management ?
• PRINCE2® Project, Programme, Portfolio Office Management Models
• PRINCE2® Project, Programme, Portfolio Office Management Roles
• Tools and Techniques
• PRINCE2® Project, Programme, Portfolio Office Management Implementation

Whats covered in PRINCE2® Project, Programme, Portfolio Office Management Practictioner:

• Practice decisions at a PRINCE2® Project, Programme, Portfolio Office Management
• Making the choice for the best model in a specific situation
• Setting priorities based on a strategic grid
• Make conscious decisions about tools to use in relation to adulthood
• Tailoring the layout of a PRINCE2® Project, Programme, Portfolio Office Management of the organisation

Course Overview

The primary objective of this practical training is to equip delegates with an extensive knowledge base and hands-on comprehension of the PRINCE2® Project Management method. It also aims to assist participants in their preparation for the PRINCE2® Practitioner examination, which includes a web proctored exam voucher as part of the course fee.

PRINCE2® has evolved into the ultimate standard for best practice methodology in project-based work, and it is perfectly aligned with the realities of today’s world. As a result, an increasing number of employers are seeking certification for project leaders. Clients expect you to have a profound understanding of project management. This involves being familiar with the roles within a project organization and how communication channels are structured. Additionally, you are required to possess insight into how tasks are presented and delivered in the form of work packages. Moreover, you should be acquainted with the various processes, control mechanisms, and reports that hold significance in your field of work.

Organizations that have embraced PRINCE2® have reported heightened project success rates, bolstered control mechanisms, and a substantial boost in customer satisfaction. This training underscores the savvy utilization of the PRINCE2® framework within real projects, emphasizing tangible results and strategic implementation.

Course Objectives

• Demonstrate a wider appreciation of PRINCE2 skills and know-how, and apply this in a realistic context
• Efficiently navigate the PRINCE2 Official Book
• Tailor best practice in response to different project circumstances
• Analyse information and reason whether a course of action is effective/appropriate in accordance with PRINCE2 best practice
• Apply PRINCE2 method to your own projects

Course Content

The course contains begins with an introduction and is structured around three workshops, that will help you learn to prioritize and explore areas of project management, including these topics:

1. PRINCE2 Foundation Recap
2. Principles
3. People
4. Organizing
5. Business Case
6. Processes
7. Starting Up a Project
8. Directing a Project
9. Initiating a Project
10. Plans
11. Quality
12. Risk
13. Issues
14. Progress
15. Controlling a Stage
16. Managing Product Delivery
17. Managing a Stage Boundary
18. Closing a Project

Exam Preparation