About Dynamics 365 Customer Service

Dynamics 365 Customer Service is a part of the Digital Contact Center Platform that provides best-in-class customer service through live customer engagements, agent collaboration, advanced telephony, and AI-based analytics. Advanced routing, case management, knowledge management, assistive AI, and embedded Microsoft Teams capabilities maximize agent productivity, while simplified administration and integrated analytics optimize contact center operations. Organizations can provide an omnichannel experience with chat, voice, social, and business messaging channels. Agent experience is at the heart of Dynamics 365 Customer Service. Enhanced employee confidence is the key to improving customer service satisfaction. Dynamics 365 Customer Service provides intuitive collaboration capabilities in a customizable workspace and elevates your team’s effectiveness with the productivity tools required to deliver seamless, personalized customer experiences across any channel.

MB-230T01: Microsoft Dynamics 365 Customer Service Customer Service

Kuala Lumpur, Malaysia 3 Days RM 3,100

MB-910T00: Microsoft Dynamics 365 Customer Service Fundamentals Customer Engagement Apps (CRM)

Kuala Lumpur, Malaysia 2 Days RM 2,100

About Dynamics 365 Field Service

Field service companies often realize they need help as they discover that workflow inefficiencies are preventing growth and limiting revenue. Taking the right steps to configure Dynamics 365 Field Service will save you time during your implementation. To prepare for Dynamics 365 Field Service deployment, you need to consider a few things. A Dynamics 365 Field Service deployment will more resemble an Enterprise Resource Planning (ERP) implementation than an implementation of Microsoft Dynamics 365 for Sales or Microsoft Dynamics 365 for Service. The deployment process generally consists of four parts

MB-240T00: Microsoft Dynamics 365 Field Service Field Service

Kuala Lumpur, Malaysia 3 Days RM 3,100

MB-920T00: Microsoft Dynamics 365 Field Service Fundamentals (ERP)

Kuala Lumpur, Malaysia 2 Days RM 2,100

About Dynamics 365 Finance

Discover how to make the most of Dynamics 365 Finance with training, documentation, and videos covering product capabilities. Learn how to use Dynamics 365 Finance to monitor your global financial operations in real time, predict outcomes, and make data-driven decisions to drive business agility and growth. To get the most out of Finance, you first need to become familiar with its core capabilities and features. We cover units including general ledger and cash and bank management and how to use Finance for receiving money from customers and paying vendors.

MB-310T00: Microsoft Dynamics 365 Finance

Kuala Lumpur, Malaysia 4 Days RM 3,100

MB-300T00: Microsoft Finance and Operations Core

Kuala Lumpur, Malaysia 2 Days RM 2,100

MBMB-340T00: Microsoft Dynamics 365 Finance Commerce Functional Consultant

Kuala Lumpur, Malaysia 4 Days RM 3,100

MB-500T00: Microsoft Dynamics 365 : Finance and Operations Apps Developer

Kuala Lumpur, Malaysia 5 Days RM 3,100

MB-700T00: Microsoft Dynamics 365 : Finance and Operations Apps Solution Architect

Kuala Lumpur, Malaysia 3 Days RM 2,900

MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP)

Kuala Lumpur, Malaysia 2 Days RM 2,900

About Dynamics 365 Sales

Welcome to Dynamics 365 Sales! Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities. This article provides an overview of the capabilities in Dynamics 365 Sales. There’s a Dynamics 365 Sales offering to fit every need of a business: Sales Premium: Ideal for enterprises that need a sales automation solution, along with AI-driven insights powered by conversation intelligence, relationship intelligence, and more. Learn more about Dynamics 365 Sales Premium. Sales Enterprise: Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. Learn more about Dynamics 365 Sales Enterprise….

MB-210T01: Microsoft Dynamics 365 Sales

Kuala Lumpur, Malaysia 2 Days RM 3,100

About Dynamics 365 Supply Chain

Discover how to make the most of Dynamics 365 Supply Chain Management with training, docs, and videos covering product capabilities and how-to articles. Learn how to build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights. Improve forecast accuracy with AI-powered predictions and historical data. Plug in your own machine learning models and tailor forecasts using a no-code approach. Ensure faster replenishment cycles and shorter delivery lead times with complete MRP runs in minutes so planners can react to demand changes in near-real time.

MB-320T00: Microsoft Dynamics 365 Supply Chain Management Supply Chain Management, Manufacturing

Kuala Lumpur, Malaysia 4 Days RM 3,100

MB-330T00: Microsoft Dynamics 365 Supply Chain Management Supply Chain Management

Kuala Lumpur, Malaysia 5 Days RM 3,100

MB-920T00: Microsoft Dynamics 365 Supply Chain Management Fundamentals (ERP)

Kuala Lumpur, Malaysia 1 Days RM 1,100

About Dynamics 365

Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs. Easily connect Dynamics 365 applications with the systems and tools you already use to add and extend capabilities for your existing solutions. Accelerate your business growth with connected business applications to optimise your operations, innovate across teams, and better engage customers.

MB-210T01: Microsoft Dynamics 365 Sales

Kuala Lumpur, Malaysia 1 Days RM 1,100

MB-220T00: Microsoft Dynamics 365 Marketing

Kuala Lumpur, Malaysia 4 Days RM 3,100

MB-230T01: Microsoft Dynamics 365 Customer Service

Kuala Lumpur, Malaysia 3 Days RM 3,100

MB-240T00: Microsoft Dynamics 365 Field Service

Kuala Lumpur, Malaysia 3 Days RM 3,100

MB-300T00: Microsoft Finance and Operations Core

Kuala Lumpur, Malaysia 2 Days RM 2,900

MB-310T00: Microsoft Dynamics 365 Finance

Kuala Lumpur, Malaysia 4 Days RM 3,900

MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing

Kuala Lumpur, Malaysia 4 Days RM 3,900

MB-330T00: Microsoft Dynamics 365 Supply Chain Management

Kuala Lumpur, Malaysia 5 Days RM 3,900

MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant

Kuala Lumpur, Malaysia 4 Days RM 3,900

MB-500T00: Microsoft Dynamics 365: Finance and Operations Apps Developer

Kuala Lumpur, Malaysia 4 Days RM 3,900

MB-700T00: Microsoft Dynamics 365: Finance and Operations Apps Solution Architect

Kuala Lumpur, Malaysia 3 Days RM 2,900

MB-910T00: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Kuala Lumpur, Malaysia 1 Days RM 1,900

MB-920T00: Microsoft Dynamics 365 Fundamentals (ERP)

Kuala Lumpur, Malaysia 1 Days RM 1,900

About Exchange Server

Exchange Server 2019 brings a new set of technologies, features, and services to Exchange Server, the messaging platform that provides email, scheduling, and tools for custom collaboration and messaging service applications. Its goal is to support people and organizations as their work habits evolve from a communication focus to a collaboration focus. At the same time, Exchange 2019 helps lower the total cost of ownership whether you deploy Exchange 2019 on-premises or provision your mailboxes in the cloud. Custom configuration preservation: Exchange setup now backs up and restores the most common configuration files so that admins no longer need to manually restore them or reapply them.

20345-1 Administering Microsoft Exchange Server 2016

Kuala Lumpur, Malaysia 5 Days RM 3,100

20345-2 : Designing and Deploying Microsoft Exchange Server 2016

Kuala Lumpur, Malaysia 3 Days RM 3,600

20341: Core Solutions of Microsoft Exchange Server 2013

Kuala Lumpur, Malaysia 5 Days RM 3,100

20342: Advanced Solutions of Microsoft Exchange Server 2013

Kuala Lumpur, Malaysia 5 Days RM 3,100

MICROSOFT 365 MESSAGING (MS-203T00)

Kuala Lumpur, Malaysia 5 Days RM 2,900

ADMINISTERING MICROSOFT EXCHANGE SERVER 2019

Kuala Lumpur, Malaysia 5 Days RM 3,900

About Hadoop

Hadoop is an open source framework based on Java that manages the storage and processing of large amounts of data for applications. Hadoop uses distributed storage and parallel processing to handle big data and analytics jobs, breaking workloads down into smaller workloads that can be run at the same time. However, Hadoop architectures present a list of challenges, especially as time goes on. Hadoop can be overly complex and require significant resources and expertise to set up, maintain and upgrade. It is also time-consuming and inefficient due to the frequent reads and writes used to perform computations. The long-term viability of Hadoop continues to degrade as major Hadoop providers begin to shift away from the platform and because the accelerated need to digitize has encouraged many companies to reevaluate their relationship with Hadoop. The best solution to modernize your data platform is to migrate from Hadoop to the Databricks Lakehouse Platform.

Cloudera Administrator Training: CDP Private Cloud Base Course

Kuala Lumpur, Malaysia 4 Days RM 3,100

Cloudera Data Analyst Training for Apache Hadoop

Kuala Lumpur, Malaysia 2 Days RM 3,600

Hadoop Developer with Spark

Kuala Lumpur, Malaysia 3 Days RM 3,100

Cloudera Data Engineering: Developing Applications with Apache Spark

Kuala Lumpur, Malaysia 4 Days RM 3,300

Cloudera Data Platform: Security Administration for CDP Private Cloud Base

Kuala Lumpur, Malaysia 2 Days RM 2,900

Cloudera Data Platform: Designing Edge to AI Applications on Hybrid Data

Kuala Lumpur, Malaysia 4 Days RM 3,400

CDP Certified Data Developer

Kuala Lumpur, Malaysia 4 Days RM 3,400

Cloudera Apache Hadoop Administration

Kuala Lumpur, Malaysia 4 Days RM 3,400

HDP Apache Hive

Kuala Lumpur, Malaysia 2 Days RM 3,100

Cloudera DataFlow: Flow Management with Apache NiFi

Kuala Lumpur, Malaysia 4 Days RM 3,500

About IBM AIX System i

For over three decades, organizations have trusted IBM AIX to run their most mission-critical applications. AIX on Power drives innovation with hybrid-cloud and open-source capabilities that help you build and deploy modern applications within a secure and resilient environment. The AIX UNIX operating system provides strong, enduring security with features that include Trusted AIX and Trusted Execution. Power systems running AIX 7.3 have the lowest percentage of unplanned annual server downtime and best-in-class reliability.

IBM System X Fiber Channel Storage(XTR21MY)

Kuala Lumpur, Malaysia 2 Days RM 3,100

RPG IV Programming Advanced Workshop for IBM i (AS10G)

Kuala Lumpur, Malaysia 4 Days RM 5,600

Advanced System Operator Workshop for IBM i

Kuala Lumpur, Malaysia 3 Days RM 3,100

System Operator Workshop using System i Navigator

Kuala Lumpur, Malaysia 2 Days RM 2,900

System Operator Workshop using IBM Navigator for i

Kuala Lumpur, Malaysia 2 Days RM 2,900

POWER SYSTEMS FOR AIX I: LPAR CONFIGURATION AND PLANNING

Kuala Lumpur, Malaysia 3 Days RM 3,900

AIX JUMPSTART FOR UNIX PROFESSIONALS

Kuala Lumpur, Malaysia 4 Days RM 6,900

IBM SPECTRUM PROTECT VERSION 8.1.6 IMPLEMENTATION AND ADMINISTRATION

Kuala Lumpur, Malaysia 4 Days RM 6,900

IBM I SYSTEM ADMINISTRATION

Kuala Lumpur, Malaysia 4 Days RM 4,900

POWER SYSTEMS FOR AIX – VIRTUALIZATION I: IMPLEMENTING VIRTUALIZATION

Kuala Lumpur, Malaysia 4 Days RM 4,900

AIX NETWORK INSTALLATION MANAGER (NIM): CONCEPTS AND CONFIGURATION

Kuala Lumpur, Malaysia 2 Days RM 3,900

IBM INTRODUCTION TO DB2 FOR Z/OS FOR SYSTEMS AND OPERATIONS PERSONNEL

Kuala Lumpur, Malaysia 3 Days RM 4,900

SAN VOLUME CONTROLLER (SVC) PLANNING AND IMPLEMENTATION WORKSHOP

Kuala Lumpur, Malaysia 3 Days RM 4,900

About IBM Cognos BI

IBM Cognos® 8 Business Intelligence is an integrated business intelligence suite that is provided as part of Tivoli® Common Reporting. You can use Cognos to view and create business reports, analyze data, and monitor events and metrics. IBM® Business Monitor includes IBM Cognos® Business Intelligence Server 10.2.1, which provides business intelligence insight through dimensional analysis and reporting.

IBM Cognos BI Overview (v10.1) (B5108MY)

Kuala Lumpur, Malaysia 1 Days RM 1,100

IBM Cognos Query Studio: Build Ad Hoc Reports (v10.1) (B5150MY)

Kuala Lumpur, Malaysia 1 Days RM 1,600

IBM Cognos Business Insight Advanced: Author Self-Service Reports (v10.1) (B5181MY)

Kuala Lumpur, Malaysia 2 Days RM 2,900

IBM Cognos Framework Manager: Design Metadata Models (V10.2) (B5252MY)

Kuala Lumpur, Malaysia 4 Days RM 4,300

IBM Cognos Report Studio: Author Professional Reports Fundamentals (v10.2) (B5258MY)

Kuala Lumpur, Malaysia 3 Days RM 5,900

IBM Cognos Report Studio: Author Professional Reports (v10.2) (B5260MY)

Kuala Lumpur, Malaysia 4 Days RM 3,400

IBM Cognos Report Studio: Author Reports with Multidimensional Data (v10.2) (B5261MY)

Kuala Lumpur, Malaysia 3 Days RM 3,400

IBM Cognos BI: Manage Projects (v10.1) (B5132MY)

Kuala Lumpur, Malaysia 2 Days RM 3,400

IBM Cognos Controller: Develop Applications (V10.1) (P8121MY)

Kuala Lumpur, Malaysia 4 Days RM 3,100

TM1: Designing and Developing Applications (P6402MY)

Kuala Lumpur, Malaysia 4 Days RM 3,500

TM1: Analyzing Data (P6407MY)

Kuala Lumpur, Malaysia 2 Days RM 3,300