LernIX Solutions

Course Overview

Configuring Cisco Catalyst 9800 and Intro to WIFI6 is a three day course designed to help students understand how the Catalyst 9800 Series wireless controllers combine the best of RF excellence with IOS XE benefits. This course begins with a description of the Cisco Catalyst 9800 and its benefits while introducing the learner to WIFI6. The configuration, migration, and troubleshooting will also be covered in this instructor-led course.

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Course Objectives

After completing this course you should be able to:

Describe Cisco Catalyst 9800
Understand the Benefits for Catalyst 9800
Configure Catalyst 9800
Migrate to the Catalyst 9800
Troubleshoot the Catalyst 9800
Understand and Discuss WIFI6

Course Content

Introduction

Cisco Catalyst 9800 Overview
Intent Based Networking (IBN)
Cisco Catalyst Next Gen Wireless Architecture
Cisco Catalyst 9800 Wireless – Platform Support

Cisco Catalyst 9800 Wireless Controller Appliances

Cisco Catalyst 9800 Wireless Controller Series: C9800-80-K9
Cisco Catalyst 9800 Wireless Controller Series: C9800-40-K9
Cisco Catalyst 9800 Wireless Controller Cloud Series: C9800-CL-K9

Cisco Catalyst 9800 use in Private and Public Cloud Environments

Private
Public
Hybrid

What is WiFi 6 and Why do we need it?

Use Cases – how WiFi 6 will change Buisness and Industry
WIFI6 technical – a leap from previous WiFi technologies
Design Considerations
Cisco WiFi6 Portfolio and Interoperability
Configure WiFi6 on Cat 9800

Cisco Catalyst 9800 Series Embedded Controller for SDA

SD-Access Everywhere
Wireless Assurance with DNA Center
Catalyst 9800 SD-Access Wireless
Catalyst 9800 SD-Access Embedded Wireless Controllers

High Availability

Reducing downtime for Upgrades and Unplanned Events
High Availability (Client SSO)
High Availability (AP & Client SSO)

Software Updates

Software Updates
SSO
Patching
Rolling Upgrades
Wireless Controller SMU
Rolling AP Update
Image Upgrade

Programmability and Telemetry

Flexible management options with Cisco Catalyst 9800 Wireless Controllers
Wireless Programmability “Stack”
Config vs Operational YANG data models
Model Driven Telemetry
Security and Threat Detection
Intent-based wireless networks Security
Security and Threat Mitigation

Catalyst 9800 Wireless Controller Configuration Model

New Configuration Model
AireOS vs. Catalyst 9800 Config Model
Catalyst 9800 Config Model

Wireless Basic Setup

Wireless Basic Configuration Model
Adding Local Site
Adding Remote Site
Provisioning APs to Site
Day 0
AP PnP

Wireless Advanced

Guided UI Configuration Workflow
WLAN Profile
Policy Profile
AP Join profile
RF Profile
Static and Rule-Based AP Tagging

Migration

AireOS Config Translator
Using the Tool
Migration using Prime
AireOS Config Translator on PI 3.5

Troubleshooting

IOS-XE logging architecture
Packet tracing and packet captures
Embedded Packet Capture web interface
Useful commands and tools

Lab Outline:

Configure Windows 10 Client Access
Configure Centralized WLAN Deployment with Catalyst 9800
Configure Security in Centralized WLAN Deployment with Catalyst 9800 using ISE
Configuring Guest Access using Catalyst 9800 and Anchor AirOS
Implement Flex-Connect WLAN Deployment with Catalyst 9800
High Availability SSO with Catalyst 9800
Migrating Configuration from AireOS to Catalyst 9800 WLC using WebUI and Prime Infrastructure
Catalyst 9800 Software Upgrade

Course Overview

The goal of this CWNA course is to add Wi-Fi expertise to a networking professional’s skillset, while covering all CWNA exam topics. The course begins with discussion topics and hands-on lab exercises covering the basic operation of 802.11 Wi-Fi technology. Once a base of Wi-Fi knowledge is established, enterprise relevant topics such as Wi-Fi design, security, and troubleshooting are covered.

Get a head start right out of the gate with a Certified Wireless Network Administrator (CWNA) certification. It is the base certification for Enterprise Wi-Fi within the CWNP family of certifications and a springboard toward earning your security, design, analysis and network expert certifications. Achieving it enhances your networking career profile, providing evidence that you have sought after Wi-Fi knowledge and skills

Course Objectives

After completing this course, you will be able to:

Understand and apply the essential concepts of Radio Frequency (RF) technology, including RF planning, RF-related calculations and spread spectrum technologies.
Perform RF Spectrum Analysis for the 2.4GHz and 5GHz bands.
Describe the rules governing wireless LANs, to comply with local radio regulations for setup and maintenance of WLANs.
Describe the fundamental operation of wireless LANs, for effective WLAN problem analysis and troubleshooting.
Understand IEEE 802.11b, 802.11g, 802.11a, 802.11n, 802.11ac and 802.11ax (Wi-Fi 6) standards and amendments; and their practical relevance in depth.
Correctly install, configure and support Wi-Fi adapters, access points, wireless bridges and WLAN antennas.
Understand 802.11 / Wi-Fi WLAN Physical and MAC -layer operation in depth.
Describe and troubleshoot WLAN problems including RF coverage, multipath, hidden nodes and interference problems.
Understand the essential tools and processes used in WiFi Site Survey.
Work with sophisticated WLAN diagnostic tools from Ekahau, AirMagnet, MetaGeek, Savvius, Tamosoft and more.
Describe the insecurities inherent in IEEE 802.11 WLANs.
Apply best security practices, including WPA2 and WPA3, to secure Wi-Fi networks for small, medium and large organisations.

Course Content

Course Details CWNA-108

Chapter 1 – WLAN and Networking Industry Organizations

o Industry Organizations – IEEE, WFA, IETF
o Regulatory Domains
o IEEE – 802.11 Standard and Amendments
o Wi-Fi Alliance certification
o PoE, EAP, RADIUS

Chapter 2 – RF Characteristics and Behavior

o Spectrum
o Sine Waves – Properties of RF Waves
o Power loss
o RF Propagation
o Free Space path loss – FSPL
o Spread spectrum
o Modulation – QAM
o OFDM

Chapter 3 – RF Mathematics and Measurements

o Units of RF Measurement
o Power Measurement
o Basic RF Math
o RSSI and Receivcer sensitivity
o Link Budget

Chaper 4 – RF Antennas and Hardware

o Antenna Fundamentals
o Polarization, Gain, Radiation
o WLAN Antennas Types o Line of Sight and Fresnel zones
o Antenna Mounting, connectors and cables
o Diversity

Chapter 5 – 802.11 PHYs and Network Types

o 802.11 Frequency Bands
o Physical Layers
o Modulation – OFDM
o Coding and MCS values
o Beamforming
o DFS and TPC
o Use Case Scenarios
o WLAN operating Modes – BSS, ESS,

Chapter 6 – Network Devices

o AP:s and Infrastructure Devices
o Birdge Links
o Clients
o Device Configuration
o Power Over Ethernet

Chapter 7 – 802.11 MAC Operations

o Frame Types
o General Frame Format
o Connection Frame exchange
o State Machine and 4-way Handshake
o EAP Intro
o BSS selection

Chapter 8 – Channel Access Methods

o Requirements
o DCF
o Carrier Sens and Interframes Spaces
o QoS and WMM
o RTS/CTS Protection
o Operation Modes
o Power Management

Chapter 9 – WLAN Network Architectures

o Control, Management, and Data
o Forwarding
o Controllers
o VLANs
o Roaming
o WLAN Models
o AP Placement and Channel Selection

Chapter 10 – WLAN Requirements and Solutions

o Data Access
o Verticals
o Network Types
o BYOD and MDM
o RRM, Band Steering and Airtime Fairness
o Hotspots
o Wired Network Services

Course Overview

In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE® UEM. Troubleshooting is the backbone of service maintenance and management. To effectively troubleshoot product issues, administrators must understand how product services communicate and function. This in turn helps optimize service and software health management.

Products

VMware Workspace ONE

Course Objectives

By the end of the course, you should be able to meet the following objectives:

• Summarize the basic troubleshooting methodologies

• Outline common troubleshooting techniques in the Workspace ONE UEM console

• Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console

• Summarize common troubleshooting strategies for Workspace ONE UEM managed devices

• Outline common application management troubleshooting techniques in the Workspace ONE UEM console

• Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console

• Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services

• Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE®

Course Content

1 Course Introduction

• Introductions and course logistics

• Course objectives

2 Fundamentals of Troubleshooting Workspace ONE UEM

• Outline software troubleshooting logic and support methods

• Summarize the main process flows for the Workspace ONE UEM components

• Explain the importance of Workspace ONE UEM process flows for troubleshooting

• Identify different Workspace ONE UEM log files

3 Workspace ONE UEM Console Troubleshooting

• Outline the best practices for troubleshooting Workspace ONE UEM console issues

• Identify common group management and assignment-related issues

• Outline common issues for Workspace ONE UEM console roles and system settings

• Understand how analytic events can be used to identity platform errors

• Summarize the steps for collecting and analyzing Workspace ONE UEM console logs

4 Integration Troubleshooting

• Outline the common enterprise integrations in Workspace ONE UEM

• Outline common troubleshooting techniques for the VMware AirWatch® Cloud Connector™

• Troubleshoot issues related to Directory Services integration

• Identify directory user and groups synchronization issues

• Troubleshoot issues related to certificate authority integration

• Explain VMware Workspace ONE® Access™ integration and VMware Workspace ONE® Intelligent Hub troubleshooting techniques

5 Endpoint Troubleshooting

• Compare the endpoint connection topologies in Workspace ONE UEM

• Outline useful tools and resources for endpoint troubleshooting

• Summarize the best practices for device enrollment troubleshooting

• Explain device connectivity troubleshooting techniques

• Understand how to identify and resolve profile-related issues

• Identify common compliance policy issues and potential root causes

6 Applications Troubleshooting

• Explain the different scoping questions for troubleshooting applications

• Review application management configurations

• Summarize the general tools and resources for application troubleshooting

• Describe the general logic of troubleshooting public applications

• Understand internal application issues and potential causes

• Explain purchased application troubleshooting techniques

7 Unified Access Gateway And Edge Services Troubleshooting

• Review Unified Access Gateway architecture and edge service workflows

• Understand Unified Access Gateway general configurations

• Explain how to utilize Unified Access Gateway related troubleshooting tools and resources

• Identify and resolve common issues for Content Gateway on Unified Access Gateway

• Summarize troubleshooting techniques for VMware Workspace ONE® Tunnel™ on Unified Access Gateway

8 Email Troubleshooting

• Review different email architecture and workflows

• Summarize common errors associated with email profiles

• Identify tools and resources for email troubleshooting

• Discuss troubleshooting techniques for VMware AirWatch® Secure Email Gateway™ on Unified Access Gateway

• Outline PowerShell integration issues and techniques to address them

9 Additional Troubleshooting Tools

• Describe how the Self-Service Portal helps administrators and empowers end-users to resolve issues

• Understand how Workspace ONE Assist can help endpoint troubleshooting

Course Overview

In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM.

By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. At the end of five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting for Workspace ONE UEM.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
Outline the components of Workspace ONE UEM
Explain the general features and functionality enabled with Workspace ONE UEM
Summarize basic Workspace ONE administrative functions
Explain and deploy common Workspace ONE integrations
Securely deploy configurations to Workspace ONE UEM managed devices
Onboard device endpoints into Workspace ONE UEM
Summarize alternative management methodologies for rugged devices
Discuss strategies for maintaining environment and device fleet health
Configure and deploy applications to Workspace ONE UEM managed devices
Analyze a Workspace ONE UEM deployment
Enable email access on devices
Integrate Workspace ONE UEM with content repositories and corporate file shares
Summarize basic troubleshooting methodologies
Outline common troubleshooting techniques in the Workspace ONE UEM console
Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console
Summarize common troubleshooting strategies for Workspace ONE UEM managed devices
Outline common application management troubleshooting techniques in the Workspace ONE UEM console
Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console
Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services
Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE® Assist™

Course Content

1 Course Introduction

Introductions and course logistics
Course objectives
Online resources and references

2 Platform Architecture

Summarize the features and functionality of Workspace ONE UEM
Outline the benefits of leveraging Workspace ONE UEM
Recognize the core and productivity components that make up the Workspace ONE UEM platform
Summarize high availability and disaster recovery for the Workspace ONE solution

3 Administration

Navigate and customize the Workspace ONE UEM console
Summarize the hierarchical management structure
Explain the features and functions of Workspace ONE Hub Services
Outline account options and permissions

4 Enterprise Integrations

Outline the process and requirements to integrate with directory services
Explain certificate authentication and practical implementation with Workspace ONE
Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
Describe VMware Dynamic Environment Manager™ and its architecture

5 Onboarding

Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
Enroll an endpoint through the VMware Workspace ONE® Intelligent Hub app
Summarize platform onboarding options

6 Managing Endpoints

Explain the differences between device and user profiles
Describe policy management options for Windows and macOS
Describe the functions and benefits of using compliance policies
Explain the use case for Freestyle Orchestrator
Describe the capabilities that sensors and scripts enable

7 Alternative Management Methods

Describe the function and benefits of device staging
Configure product provisioning in the Workspace ONE UEM console
Understand the benefits of deploying a VMware Workspace ONE® Launcher™ configuration to Android devices
List the system and device requirements for Linux device management in Workspace ONE UEM

8 Applications

Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
Describe the benefits of using Apple Business Manager content integration
Describe the benefits of using server-to-client software distribution
List the functions and benefits of VMware Workspace ONE® SDK

9 Device Email

List the email clients supported by Workspace ONE UEM
Configure an Exchange Active Sync profile in the Workspace ONE UEM console
Configure VMware Workspace ONE® Boxer settings
Summarize the available email infrastructure integration models and describe their workflows
Configure email compliance policies and notifications services

10 Content Sharing

Describe the benefits of using Content Gateway and the Content Gateway workflows
Describe the benefits of integrating content repositories with Workspace ONE UEM
Configure a repository in the Workspace ONE UEM console

11 Maintenance

Manage endpoints from the Device List View and the Device Details View pages
Analyze endpoint deployment and compliance data from Monitor Overview page

12 Fundamentals of Troubleshooting Workspace ONE UEM

Outline software troubleshooting logic and support methods
Summarize the main process flows for the Workspace ONE UEM components
Explain the importance of Workspace ONE UEM process flows for troubleshooting
Identify different Workspace ONE UEM log files

13 Workspace ONE UEM Console Troubleshooting

Outline the best practices for troubleshooting Workspace ONE UEM console issues
Identify common group management and assignment-related issues
Outline common issues for Workspace ONE UEM console roles and system settings
Understand how analytic events can be used to identity platform errors
Summarize the steps for collecting and analyzing Workspace ONE UEM console logs

14 Integration Troubleshooting

Outline the common enterprise integrations in Workspace ONE UEM
Outline common troubleshooting techniques for the VMware AirWatch® Cloud Connector™
Troubleshoot issues related to Directory Services integration
Identify directory user and groups synchronization issues
Troubleshoot issues related to certificate authority integration
Explain VMware Workspace ONE® Access™ integration and Workspace ONE Intelligent Hub troubleshooting techniques

15 Endpoint Troubleshooting

Compare the endpoint connection topologies in Workspace ONE UEM
Outline useful tools and resources for endpoint troubleshooting
Summarize the best practices for device enrollment troubleshooting
Explain device connectivity troubleshooting techniques
Demonstrate how to identify and resolve profile-related issues
Identify common compliance policy issues and potential root causes

16 Application Troubleshooting

Explain the different scoping questions for troubleshooting applications
Review application management configurations
Summarize the general tools and resources for application troubleshooting
Describe the general logic of troubleshooting public applications
Understand internal application issues and potential causes
Explain purchased application troubleshooting techniques

17 Unified Access Gateway and Edge Services Troubleshooting

Review Unified Access Gateway architecture and edge service workflows
Understand Unified Access Gateway general configurations
Explain how to utilize Unified Access Gateway related troubleshooting tools and resources
Identify and resolve common issues for Content Gateway on Unified Access Gateway
Summarize troubleshooting techniques for VMware Workspace ONE® Tunnel™ on Unified Access Gateway

18 Email Troubleshooting

Review different email architecture and workflows
Summarize common errors associated with email profiles
Identify tools and resources for email troubleshooting
Discuss troubleshooting techniques for VMware AirWatch® Secure Email Gateway™ on Unified Access Gateway
Outline PowerShell integration issues and techniques to address them

19 Additional Troubleshooting Tools

Describe how the Self-Service Portal helps administrators and empowers end users to resolve issues
Explain how Workspace ONE Assist can help with troubleshooting endpoints

Course Overview

In this two-day course, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE® Access™ with VMware Workspace ONE® UEM to securely distribute business-critical applications from any device and configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure system and productivity integrations for Workspace ONE Access and Workspace ONE UEM. The course provides the principles of identity and access management. You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Explain the general features and functionality that Workspace ONE Access enables
Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access
Summarize and implement Workspace ONE productivity services into the digital workspace environment
Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace
Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce

Course Content

1 Course Introduction

Introductions and course logistics
Course objectives

2 Workspace ONE Access

Summarize the benefits of Workspace ONE Access
Outline the core features and functions enabled by Workspace ONE Access
Navigate the Workspace ONE Access console
Explain the functions of directory integration with Workspace ONE Access
Explain the various types of authentication protocols enabled by Workspace ONE Access

3 Integrating Workspace ONE UEM and Workspace ONE Access

Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access
Outline the process of connecting Workspace ONE UEM and Workspace ONE Access
Examine the workflow of integrations
Summarize the key features of an integrated solution

4 Productivity Integrations

Identify the functions enabled by VMware Unified Access Gateway™
Outline the purpose of the VMware AirWatch® Secure Email Gateway™ edge service
Explain the features enabled by the VMware Workspace ONE® Tunnel™ edge service
Summarize the capabilities enabled by the Content Gateway edge service

5 SAML 2.0 Authentication

Outline authentication methods supported by Workspace ONE Access
Summarize the main properties of the SAML protocol
Summarize the SAML authentication workflow
Explain the application single sign-on authentication workflow with SAML

6 Mobile Single Sign-On

Describe the concept of mobile single sign-on
Outline mobile single sign-on workflows

7 Intelligence and Automation

Summarize the features of Workspace ONE® Intelligence™
Outline the benefits of using Workspace ONE Intelligence

Course Overview

In this two-day course, you explore the new features and enhancements following VMware vCenter Server 8.0 and VMware ESXi 8.0. Real-world use-case scenarios, hands-on lab exercises, and lectures teach you the skills that you need to effectively implement and configure VMware vSphere 8.0.

Product Alignment

– VMware ESXi 8.0

– VMware vCenter Server 8.0

Virtual Learning

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Recognize the importance of key features and enhancements in vSphere 8.0
Describe vCenter Server, VMware ESXi, storage, virtual machine, and security enhancements in vSphere 8.0
Describe the purpose of vSphere Distributed Services Engine
Update an ESXi host equipped with a Data Processing Unit (DPU) using vSphere Lifecycle Manager
Identify devices supported for system storage on ESXi 8.0
Recognize enhancements to VM hardware compatibility settings
VMware vSphere Memory Monitoring and Remediation and the improvements to vSphere DRS
Recognize the new Virtual Non-Uniform Memory Access (vNUMA) topology settings of a VM in vSphere Client
Use vSphere Lifecycle Manager and Auto Deploy to manage the configuration specifications for the hosts in a cluster
Recognize the vSphere Lifecycle Manager and Auto Deploy enhancements in vSphere 8.0
Recognize the cloud benefits that VMware vSphere+ brings to on-premises workloads
Recognize technology that is discontinued or deprecated in vSphere 8.0

Course Content

1 Course Introduction

Introductions and course logistics
Course objectives

2 Artificial Intelligence and Machine Learning

Describe how device groups support AI and ML in vSphere 8
Describe how device virtualization extensions support AI and ML in vSphere 8

3 vSphere Distributed Services Engine

Describe the benefits of Distributed Services Engine
Explain how Distributed Services Engine works
Recognize use cases for Distributed Services Engine
Install ESXi on a host equipped with a DPU
View DPU information in vSphere Client
Add an ESXi host equipped with a DPU to a cluster
Update an ESXi host equipped with a DPU using vSphere Lifecycle Manager
Create a vSphere Distributed Switch for network offloads
Add a host with a DPU to the vSphere Distributed Switch
Configure a VM to use Uniform Passthrough Mode

4 vSphere and vCenter Management

Review the improvements to the communication between vCenter and ESXi hosts
Review the enhancements to the vCenter recovery process

5 ESXi Enhancements

Describe the function of the central configuration store in ESXi
Explain how ConfigStore affects your interaction with ESXi configuration files
Recognize the supported system storage partition configuration on ESXi 8.0
Identify devices supported for system storage on ESXi 8.0
Configure an RDMA host local device on ESXi

6 vSphere Storage

Describe the vSAN Express Storage Architecture
Recognize the benefits of using vSAN Express Storage Architecture
Describe the benefits of using NVMe
Recognize the support for NVMe devices in vSphere

7 Guest OS and Workloads

Review the enhancements of the latest virtual hardware versions
Describe the features introduced with virtual hardware version 20
Create a snapshot of a VM with an NVDIMM device

8 Resource Management

View energy and carbon emission metrics in vRealize Operations Manager
Describe the VMware vSphere Memory Monitoring and Remediation (vMMR) functionality
Describe how vMMR enhances the performance of vSphere DRS

9 Security and Compliance

Describe how to handle vTPM secrets when cloning a VM
Manage OVF templates for VMs that are configured with vTPM
Deploy an OVF template with vTPM
Describe the enhancements to trusted binary enforcement in ESXi
Describe ESXi 8 enhanced security features

10 vSphere Lifecycle Manager

Describe the enhancements to life cycle management of standalone ESXi hosts
Manage the configuration profiles of ESXi hosts in a cluster with vSphere Lifecycle Manager
Use Auto Deploy to boot a host with the desired image and configuration specifications
Upgrade multiple ESXi hosts in a cluster in parallel
Stage an ESXi host image prior to remediation

11 Auto Deploy

Manage custom host certificates using Auto Deploy

12 vSphere with Tanzu

Describe the features of the Tanzu Kubernetes Grid 2.0 offering

13 Announcing vSphere+

Describe the functionality and benefits of vSphere+

Course Overview

This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

Product Alignment

– VMware ESXi 8.0

– VMware vCenter Server 8.0

Company Events

These events can be delivered exclusively for your company at our locations or yours, specifically for your delegates and your needs. The Company Events can be tailored or standard course deliveries.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Introduce troubleshooting principles and procedures
Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment
Explain the purpose of common vSphere log files
Identify networking issues based on reported symptoms
Validate and troubleshoot the reported networking issue
Identify the root cause of networking issue
Implement the appropriate resolution to recover from networking problems
Analyze storage failure scenarios using a logical troubleshooting methodology
identify the root cause of storage failure
Apply the appropriate resolution to resolve storage failure problems
Troubleshoot vSphere cluster failure scenarios
Analyze possible vSphere cluster failure causes
Diagnose common VMware vSphere® High Availability problems and provide solutions
Identify and validate VMware ESXiTM host and VMware vCenter® problems
Analyze failure scenarios of ESXi host and vCenter problems
Select the correct resolution for the failure of ESXi host and vCenter problems
Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
Troubleshoot performance problems with vSphere components

Course Content

1 Course Introduction

Introductions and course logistics
Course objectives

2 Introduction to Troubleshooting

Define the scope of troubleshooting
Use a structured approach to solve configuration and operational problems
Apply troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency

3 Troubleshooting Tools

Discuss the various methods to run commands
Discuss the various ways to access ESXi Shell
Use commands to view, configure, and manage your vSphere components
Use the vSphere CLI
Use ESXCLI commands from the vSphere CLI
Use Data Center CLI commands
Identify the best tool for command-line interface troubleshooting
Identify important log files for troubleshooting vCenter Server and ESXi
Describe the benefits and capabilities of VMware SkylineTM
Explain how VMware Skyline works
Describe VMware SkylineTM Health
Describe VMware Skyline AdvisorTM

4 Troubleshooting Virtual Networking

Analyze and troubleshoot standard switch problems
Analyze and troubleshoot virtual machine connectivity problems
Analyze and troubleshoot management network problems
Analyze and troubleshoot distributed switch problems

5 Troubleshooting Storage

Discuss the vSphere storage architecture
Identify the possible causes of problems in the various types of datastores
Analyze the common storage connectivity and configuration problems
Discuss the possible storage problems causes
Solve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
Review vSphere storage architecture and functionality necessary to troubleshoot storage problems
Use ESXi and Linux commands to troubleshoot storage problems
Analyze log file entries to identify the root cause of storage problems
Investigate ESXi storage issues
Troubleshoot VM snapshots
Troubleshoot storage performance problems
Review multipathing
Identify the common causes of missing paths, including PDL and APD conditions
Solve the missing path problems between hosts and storage devices

6 Troubleshooting vSphere Clusters

Identify and troubleshoot vSphere HA problems
Analyze and solve vSphere vMotion problems
Diagnose and troubleshoot common vSphere DRS problems

7 Troubleshooting Virtual Machines

Discuss virtual machine files and disk content IDs
Identify, analyze, and solve virtual machine snapshot problems
Troubleshoot virtual machine power-on problems
Identify possible causes and troubleshoot virtual machine connection state problems
Diagnose and recover from VMware Tools installation failures

8 Troubleshooting vCenter Server and ESXi

Analyze and solve vCenter Server service problems
Diagnose and troubleshoot vCenter Server database problems
Use vCenter Server Appliance shell and the Bash shell to identify and solve problems
Identify and troubleshoot ESXi host problems

Course Overview

This five-day VMware vSphere Optimize and Scale course teaches you advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you configure and optimize the VMware vSphere® 7 features that build a foundation for a truly scalable infrastructure, and you discuss when and where these features have the greatest effect.

Attend this course to deepen your understanding of vSphere and learn how its advanced features and controls can benefit your organization.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Configure and manage vSphere networking and storage for a large and sophisticated enterprise
Use VMware vSphere® Client™ to manage certificates
Use Identity Federation to configure VMware vCenter Server® to use Microsoft ADFS
Use VMware vSphere® Trust Authority™ to secure the infrastructure for encrypted VMs
Use host profiles to manage VMware ESXi™ host compliance
Create and manage a content library for deploying virtual machines
Manage VM resource usage with resource pools
Monitor and analyze key performance indicators for compute, storage, and networking resources for ESXi hosts
Optimize the performance of ESXi and VMware vCenter Server®
Discuss the purpose and capabilities of VMware vSphere® with Kubernetes and how it fits into the VMware Tanzu™ portfolio

Course Content

1 Course Introduction

• Introductions and course logistics
• Course objectives

2  Network Scalability

•  Configure and manage vSphere distributed switches
•  Describe how VMware vSphere® Network I/O Control enhances performance
•  Explain distributed switch features such as port mirroring and NetFlow

3  Storage Scalability

•  Explain why VMware vSphere® VMFS is a high-performance, scalable file system
•  Explain VMware vSphere® Storage APIs – Array Integration, VMware vSphere® API for Storage
   Awareness™, and vSphere APIs for I/O Filtering
•  Configure and assign virtual machine storage policies
•  Create VMware vSAN™ storage policies
•  Configure VMware vSphere® Storage DRS™ and VMware vSphere® Storage I/O Control
•  Discuss vSphere support for NVMe and iSER

4 Host and Management Scalability

•  Use the vSphere Client to manage vSphere certificates
•  Describe identity federation and recognize its use cases
•  Configure identity federation
•  Describe the benefits and use cases of vSphere Trust Authority
•  Configure vSphere Trust Authority
•  Use host profiles to manage ESXi configuration compliance
•  Manage and update VM templates in content libraries
•  Create and manage resource pools in a cluster

5 CPU Optimization

•  Explain the CPU scheduler operation and other features that affect CPU performance
•  Explain NUMA and vNUMA support
•  Use esxtop to monitor key CPU performance metrics

6  Memory Optimization

•  Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when
   memory is overcommitted
•  Use esxtop to monitor key memory performance metrics

7  Storage Optimization

•  Describe storage queue types and other factors that affect storage performance
•  Use esxtop to monitor key storage performance metrics

8  Network Optimization

•  Explain performance features of network adapters
•  Explain the performance features of vSphere networking
•  Use esxtop to monitor key network performance metrics

9 vCenter Server Performance Optimization

• Describe the factors that influence vCenter Server performance
• Use VMware vCenter® Server Appliance™ tools to monitor resource use

10 Introduction to vSphere with Kubernetes

•  Differentiate between containers and virtual machines
•  Identify the parts of a container system
•  Recognize the basic architecture of Kubernetes
•  Describe a basic Kubernetes workflow
•  Describe the purpose of vSphere with Kubernetes and how it fits into the VMware Tanzu portfolio
•  Explain the vSphere with Kubernetes supervisor cluster
•  Describe the Tanzu Kubernetes Grid service

Course Overview

This five-day VMware vSphere course teaches you advanced skills for configuring and maintaining a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you configure and optimize the VMware vSphere 8 features that build a foundation for a truly scalable infrastructure. You also discuss when and where these features have the greatest effect. Attend this course to deepen your understanding of vSphere and learn how its advanced features and controls can benefit your organization.

Product Alignment

VMware ESXi 8.0
VMware vCenter 8.0

Note: If you are working with a VMware vSphere 7 environment, we recommend you to attend the training with course code VSOS

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Configure and manage a VMware Tools Repository
Configure vSphere Replication and recover replicated VMs
Manage VM resource usage with resource pools
Configure and manage vSphere networking and storage for a large and sophisticated enterprise
Configure vCenter High Availability
Use host profiles to manage VMware ESXi host compliance
Use the vSphere Client to manage certificates
Monitor the vCenter, ESXi, and VMs performance in the vSphere client
Secure vCenter, ESXi, and VMs in your vSphere environment
Use VMware vSphere Trust Authority to secure the infrastructure for encrypted VMs
Use Identity Federation to configure the vCenter to use external identity sources

Course Content

1 Course Introduction

Introductions and course logistics
Course objectives

2 Virtual Machine Operations

Recognize the role of a VMware Tools Repository
Configure a VMware Tools Repository
Recognize the backup and restore solution for VMs
Identify the components in the vSphere Replication architecture
Deploy and configure vSphere Replication
Recover replicated VMs

3 vSphere Cluster Operations

Create and manage resource pools in a cluster
Describe how scalable shares work
Describe the function of the vCLS
Recognize operations that might disrupt the healthy functioning of vCLS VMs

4 Network Operations

Configure and manage vSphere distributed switches
Describe how VMware vSphere Network I/O Control enhances performance
Explain distributed switch features such as port mirroring and NetFlow
Define vSphere Distributed Services Engine
Describe the use cases and benefits of vSphere Distributed Services Engine

5 Storage Operations

Discuss vSphere support for NVMe and iSER technologies
Describe the architecture and requirements of vSAN configuration
Describe storage policy-based management
Recognize components in the vSphere Virtual Volumes architecture
Configure Storage I/O Control

6 vCenter and ESXi Operations

Create a vCenter backup schedule
Recognize the importance of vCenter High Availability
Explain how vCenter High Availability works
Use host profiles to manage ESXi configuration compliance
Use the vSphere client to manage vSphere certificates

7 vSphere Monitoring

Monitor the key factors that can affect a virtual machine’s performance
Describe the factors that influence vCenter performance
Use vCenter tools to monitor resource use
Create custom alarms in vCenter
Describe the benefits and capabilities of VMware Skyline
Recognize uses for Skyline Advisor Pro

8 vSphere Security and Access Control

Recognize strategies for securing vSphere components, such as vCenter, ESXi hosts, and virtual machines
Describe vSphere support for security standards and protocols
Describe identity federation and recognize its use cases
Configure identity federation to allow vCenter to use an external identity provider

9 vSphere Trusted Environments and VM Encryption

Configure ESXi Host Access and Authentication
Describe virtual machine security features
Describe the components of a VM encryption architecture
Create, manage, and migrate encrypted VMs
List VM encryption events and alarms
Describe the benefits and use cases of vSphere Trust Authority
Configure vSphere Trust Authority

Course Overview

This five-day VMware course features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size.

This course is the foundation for most VMware technologies in the software-defined data center.

Course Objectives

After completing this course you should be able to:

Install and configure ESXi hosts
Deploy and configure vCenter
Use the vSphere Client to create the vCenter inventory and assign roles to vCenter users
Create virtual networks using vSphere standard switches and distributed switches
Create and configure datastores using storage technologies supported by vSphere
Use the vSphere Client to create virtual machines, templates, clones, and snapshots
Create content libraries for managing templates and deploying virtual machines
Manage virtual machine resource allocation
Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion
Create and configure a vSphere cluster that is enabled with vSphere High Availability (HA) and vSphere Distributed Resource Scheduler
Manage the life cycle of vSphere to keep vCenter, ESXi hosts, and virtual machines up to date

Course Content

Course Introduction

Introductions and course logistics
Course objectives

vSphere and Virtualization Overview

Explain basic virtualization concepts
Describe how vSphere fits in the software-defined data center and the cloud infrastructure
Recognize the user interfaces for accessing vSphere
Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs

Installing and Configuring ESXi

Install an ESXi host
Recognize ESXi user account best practices
Configure the ESXi host settings using the DCUI and VMware Host Client

Deploying and Configuring vCenter

Recognize ESXi hosts communication with vCenter
Deploy vCenter Server Appliance
Configure vCenter settings
Use the vSphere Client to add and manage license keys
Create and organize vCenter inventory objects
Recognize the rules for applying vCenter permissions
View vCenter logs and events

Configuring vSphere Networking

Configure and view standard switch configurations
Configure and view distributed switch configurations
Recognize the difference between standard switches and distributed switches
Explain how to set networking policies on standard and distributed switches

Configuring vSphere Storage

Recognize vSphere storage technologies
Identify types of vSphere datastores
Describe Fibre Channel components and addressing
Describe iSCSI components and addressing
Configure iSCSI storage on ESXi
Create and manage VMFS datastores
Configure and manage NFS datastores

Deploying Virtual Machines

Create and provision VMs
Explain the importance of VMware Tools
Identify the files that make up a VM
Recognize the components of a VM
Navigate the vSphere Client and examine VM settings and options
Modify VMs by dynamically increasing resources
Create VM templates and deploy VMs from them
Clone VMs
Create customization specifications for guest operating systems
Create local, published, and subscribed content libraries
Deploy VMs from content libraries
Manage multiple versions of VM templates in content libraries

Managing Virtual Machines

Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances
Migrate VMs using vSphere vMotion
Describe the role of Enhanced vMotion Compatibility in migrations
Migrate VMs using vSphere Storage vMotion
Take a snapshot of a VM
Manage, consolidate, and delete snapshots
Describe CPU and memory concepts in relation to a virtualized environment
Describe how VMs compete for resources
Define CPU and memory shares, reservations, and limits

Deploying and Configuring vSphere Clusters

Create a vSphere cluster enabled for vSphere DRS and vSphere HA
View information about a vSphere cluster
Explain how vSphere DRS determines VM placement on hosts in the cluster
Recognize use cases for vSphere DRS settings
Monitor a vSphere DRS cluster
Describe how vSphere HA responds to various types of failures
Identify options for configuring network redundancy in a vSphere HA cluster
Recognize vSphere HA design considerations
Recognize the use cases for various vSphere HA settings
Configure a vSphere HA cluster
Recognize when to use vSphere Fault Tolerance

Managing the vSphere Lifecycle

Enable vSphere Lifecycle Manager in a vSphere cluster
Describe features of the vCenter Update Planner
Run vCenter upgrade prechecks and interoperability reports
Recognize features of vSphere Lifecycle Manager
Distinguish between managing hosts using baselines and managing hosts using images
Describe how to update hosts using baselines
Describe ESXi images
Validate ESXi host compliance against a cluster image and update ESXi hosts
Update ESXi hosts using vSphere Lifecycle Manager
Describe vSphere Lifecycle Manager automatic recommendations
Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware