LernIX Solutions

Course Overview

This 5-day advanced level course covers Aruba technologies for designing mobility first networks. Participants will learn how to strategize their implementation and configuration and how to use their troubleshooting methodologies successfully. This course teaches how to take a complex scenario and break it down into manageable blocks while still managing your time accordingly. This course is approximately 35% lecture and 65% hands-on lab scenario-based exercises.

Course Objectives

After you successfully complete this course, expect to be able to:

Plan, implement and troubleshoot enterprise multi-site Aruba campus wireless network, remote-access, and multi-tenant environment.
Analyze functional requirements to create a network design and implementation plan
Configure and validate Aruba WLAN secure employee and guest solutions.
Implement advanced services and security solutions.
Manage and monitor Aruba solutions.
Perform advanced troubleshooting.

Course Content

Infrastructure & Redundancy

Analyze Functional Requirement for Aruba Architecture and troubleshooting zones
Mobility Master redundancy (L2 vs. L3)
Clustering (L2 & L3 deployment and Hitless failover)
Multi-controller Operations

Planning, implementing and troubleshooting Campus AP and Remote AP Provisioning

WLAN Provisioning
Secure employee WLAN
Guest Access
Remote AP
IAP VPN Development

Planning, implementing and troubleshooting advanced services and security solutions

Role Derivation & Firewall Policies
Dynamic RF Management (AirMatch, ARM old)
Voice & Video Optimization
AirGroup
Dynamic Segmentation
Multizone
RFProtect (WIDS/WIPS)
Advanced Aruba OS (AOS) Features
CPSec

Planning, implementing and troubleshooting Network Management and monitoring

ArubaOS Dashboard
AirWave
Spectrum Analysis
Monitor using ClearPass

Course Overview

Distribute, deploy, and monitor applications for managed users and systems.

In this course, you will use Configuration Manager and its associated site systems to efficiently manage network resources. You will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You will also discover how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports.

Course Objectives

Describe the features of Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports
Prepare a management infrastructure, including configuring boundaries, boundary groups, resource discovery, and integrating mobile-device management with Microsoft Exchange Server
Deploy and manage the Configuration Manager client
Configure, manage, and monitor hardware and software inventory as well as use Asset Intelligence and software metering
Identify and configure the most appropriate method to distribute and manage content used for deployments
Distribute, deploy and monitor applications for managed users and systems.
Maintain software updates for PCs that Configuration Manager administers
Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices
Configure an operating system deployment strategy by using Configuration Manager
Manage and maintain a Configuration Manager site

Course Content

Managing Computers and Mobile Devices in the Enterprise

Overview of systems management by using enterprise management solutions
Overview of the Configuration Manager architecture
Overview of the Configuration Manager administrative tools
Tools for monitoring and troubleshooting a Configuration Manager site

Analyzing Data Using Queries and Reports, and CMPivot

Introduction to queries
Configuring Microsoft SQL Server Reporting Services (SSRS)
Analyzing the real-time state of devices by using CMPivot

Preparing the Configuration Manager management infrastructure

Configuring site boundaries and boundary groups
Configuring resource discovery
Organizing resources using devices and user collections

Deploying and Managing the Configuration Manager client

Overview of the Configuration Manager client
Deploying the Configuration Manager client
Configuring and monitoring client status
Managing client settings and performing management operations

Managing Inventory for PCs and Applications

Overview of inventory collection
Configuring hardware and software inventory
Managing inventory collection
Configuring software metering
Configuring and managing Asset Intelligence

Distributing and Managing Content Used for Deployments

Preparing the infrastructure for content management
Distributing and managing content on distribution points

Deploying and Managing Applications

Overview of application management
Creating applications
Deploying applications
Managing applications
Deploying virtual applications by using System Center Configuration Manager (Optional)
Deploying and managing Windows Store apps

Maintaining Software Updates for Managed PCs

The software updates process
Preparing a Configuration Manager site for software updates
Managing software updates
Configuring automatic deployment rules
Monitoring and troubleshooting software updates
Enabling third-party updates

Implementing Endpoint Protection for Managed PCs

Overview of Endpoint Protection in Configuration Manager
Configuring, deploying, and monitoring Endpoint Protection policies
Configuring and deploying advanced threat policies

Managing Compliance and Secure Data Access

Overview of compliance settings
Configuring compliance settings
Viewing compliance results
Managing resource and data access

Managing Operating System Deployment

An overview of operating system deployment
Preparing a site for operating system deployment
Deploying an operating system
Managing Windows as a service

Managing and Maintaining a Configuration Manager Site

Configuring role-based administration
Configuring Remote Tools
Overview of Configuration Manager site maintenance and Management Insights
Backing up and recovering a Configuration Manager site
Updating the Configuration Manager Infrastructure

Course Overview

This 2-part deep-dive training covers Cisco UCS X-Series server family and how Intersight can be the enablement platform for all UCS servers. We will cover Intersight features such as IWOM, IST, ICO, and programmability either On-Prem or in the Cloud. Attendees will learn the breadth of the physical X-Series (pools, policies, firmware, so much more) platform as well as maintaining existing infrastructure with Intersight Infrastructures Services. Also covered is how to manage physical, virtual, cloud platforms and deploy to any or all.

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

Understand, describe, and configure Cisco Intersight (on prem and SaaS models)
Understand, describe, and configure Intersight Advanced features (IST, ICO, IWOM)
Understand, describe, and configure IMM and UMM mode for UCS
Understand, describe, and configure Cisco X-Series (FI, IFM, X210c Server, Adv Fabric Module)
Create Intersight Pools, Policies, and Management for X-Series
Design and operate Cisco UCS with Intersight Managed Mode Solutions

Course Content

Section 1: Intersight Foundations

Intersight Architecture
Licensing
- Essentials
- Advantage
- Premier
Security
Role-Based Access Control (RBAC)
Administration
Dashboards Management
Create and Manage Widgets
Intersight Managed Mode vs. UCS Managed Mode

Section 2: Monitoring and Maintaining UCS Infrastructure with Intersight

Device health and Monitoring
Virtualization Monitoring
Integrated Support
Infrastructure Configuration
Server Deployment
Standalone C-Series Management

Section 3: Designing and Operationalizing Cisco UCS Solutions with Intersight

Hyperconvergence Overview
Cisco HyperFlex HX-Series Servers
Designing Intersight Deployment Options
Configuring Intersight Managed Mode

Section 4: Configuring Cisco UCS Server Hardware

Cisco UCS X-Series Blade Servers
Cisco UCS B-Series Blade Servers
Cisco UCS C-Series Rack Servers
Cisco UCS S-Series Rack Servers
Cisco Virtual Interface Cards
Cisco X-Fabric Modules

Section 5: Designing Cisco UCS LAN and SAN Connectivity

Cisco UCS Fabric Interconnects
Cisco UCS Fabric Interconnect Ethernet End-Host Mode Compared to Switching Mode
Cisco UCS Fabric Interconnect Uplink Pinning
Cisco UCS X-Series Connectivity

Section 6: Configuring Cisco UCS-X in IMM Mode

Fabric Interconnect Domain Profiles and Policies
Chassis Policies
Cisco UCS Server Profiles
Identity Pools
Server Pools
IP Pools
Intersight Provisioning Policies
- Server Policies
- Domain Policies
- Cluster Policies
Configuring Cisco UCS Server Profile Templates
Deriving Profiles to Blades
Deploying ESX to a Blade using Intersight
Managing vCenter in Intersight

Section 7: Implementing Cisco UCS Firmware Updates

Update X-Series Firmware with Intersight
Update Cisco UCS C-Series Server Firmware
Download Tasks for the Infrastructure Image
Download Tasks for Cisco UCS B-Series Firmware Packages
Best Practices for Updating Firmware in Cisco UCS Manager
Firmware Upgrades Using Auto Install
Capability Catalog Updates
Host Firmware Packages
Driver Updates for Operating Systems and Hypervisors

Section 8: IWO (Intersight Workload Optimizer)

Overview
App/Infrastructure Dependencies
Analytics
Full Stack Automation
Ecosystem (AppD, SolarWinds, etc)
Application Resource and Performance Management

Section 9: IKS (Intersight Kubernetes Services)

Overview K8s
App and Infrastructure integration
Creating a Profile
Out of Box Container Interfaces
- Networking
- Storage
- Load Balancing
Managing K8s Clusters
IWE

Section 10: ICO (Intersight Cloud Orchestrator)

Overview
Tasks
Workflows
Customized Workflows
Deploying Virtual Infrastructure
Deploying Physical Infrastructure
Managing Infrastructure

Section 11: IST (Intersight Services for Terraform)

Overview
Connecting to Git
Deploying the IST Agent to Intersight
Creating an Agent Pool
Setting Variables
Deploying a Run from ICO
Deleting a Run from ICO

Section 12: Intersight API Overview

Architecture of API
Access methods
Request Semantics
Management Information Model
Querying the API
Performing Tasks

Lab Outline:

Labs are designed to assure learners a whole practical experience, through the following practical activities.

Part I:

Explore Cisco Intersight
Configure UCS-X in IMM Mode
Configure NTP, LAN, SAN, Server Policies in IMM Mode
Configure Intersight Identity Pools
Configure a Cisco UCS Server Profile Using Pools
Configure a Server Profile Template
Build an ESXi Host in X-Series
Optional: Convert a UMM domain to IMM Domain

Part 2:

Exploring IWOM
Deploy an on-prem K8s with IKS
Deploy a workload using Intersight Cloud Orchestrator
Deploy a workload using IST to UCS-X
API Crawl Lab
API Walk Lab
API Run La

Course Overview

Cisco DNA Spaces helps resolve physical-space ‘blind spots’ inside an organization. Through Cisco wireless infrastructure, organizations can gain insights into how people and things move throughout their physical spaces. Based on these insights, organizations can drive operational efficiencies by monitoring and managing the location, movement, and utilization of assets.

This course enables learners how to use DNA Spaces to drive operational efficiency across environment types. Learners will understand use-cases and obtain the ability to identify procedures and applications when implementing and operating DNA spaces that are getting ‘back to business’ or business as usual.

This course covers both basic and advanced operational elements of DNA Spaces while considering Data Analytics in the context of DNA Spaces. You will perform a hands-on ‘deep-dive’ into the solution and perform onboarding of wireless infrastructure. Subsequently, you will configure the DNA Spaces solution both tactically and strategically. This will include elements such as behavioral metrics, location analytics, captive portals, profiling, customer engagements, Internet of Things, asset identification and management, and API interfaces for streaming and notifications. You will also explore DNA Spaces App Center and IoT Device Marketplace.

The course qualifies for 18 Cisco Continuing Education Credits (CE).

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

Understand DNA Spaces benefits
Use DNA Spaces in three phases
Explore the DNA Spaces security features in the context of data compliance
Analyze DNA Spaces components, architectures, and use cases
Consider DNA Spaces migration options
Analyze data provided by DNA Spaces
Discuss the DNA Spaces indoor Internet of Things (IoT) service and its use cases
Explore Open Roaming
Configure DNA Spaces onboarding
Configure and demonstrate DNA Spaces IoT Services
Configure DNA Spaces profiles, engagements, and triggers
Configure a captive portal
Perform API calls to DNA Spaces

Course Content

Section 1 – DNA Spaces Solutions Overview

Introduction – What is “DNA Spaces”?
- Resolution of physical-space blind spot to better understand behavior and location of people and things
Operationalizing DNA Spaces
- Providing Data Analytics for Business Intelligence
- Operational Efficiency and productivity
- Improve customer experience
- Understand behavior and monetization
- Onboarding to provide customer acquisition and loyalty
- Enhance IT productivity

Section 2 – DNA Spaces Use Cases

Example Use Cases by Vertical
- Retail
- Healthcare
- Carpeted Enterprises
- Education
- Hospitality
- Manufacturing
- Education
“Back-to-Business” – Observations, recommendations, and applications specific to safe Covid-19 reopening

Section 3 – ‘SEE-EXTEND-ACT’: Three-phased approach to extract maximum value from your Cisco wireless infrastructure.

SEE-EXTEND-ACT
- Overview
SEE what’s happening at your properties
- Behavior Metrics
- Right Now
- Camera metrics
- Open roaming
- Location Analytics
- Detect and Locate
- Impact Analysis
EXTEND platform capabilities and drive business Outcomes
- High-performance streaming API (Firehose)
- Dashboard
- Native integration into enterprise software
- Apps Center for industry-specific solutions
ACT on insights with digitization toolkits
- Internet of Things (IoT)
- Captive Portal
- Location Personas
- Engagements
- Asset Locator
- Proximity reporting

Section 4 – DNA Spaces and Data Compliance

Protecting data at rest and in transit
Data Security Law compliance

Section 5 – Architecture Overview and Location Compute Models

Supported Topologies
- On-premise Direct-Connect
- On-premise Cloud-enabled Connected Mobility Experience
- DNA Spaces Connector
- Meraki
Compute Model – On-Premise
Compute Model – Cloud
Migrating from Connected Mobility Experience/Mobility Services Engine (CMX/MSE) to DNA Spaces
- Why Migrate to DNA Spaces?
- Migration Options – Overview
- Migration Option 1 – Keep AireOS WLC and PI onpremise
- Migration Option 2 – Keep only AireOS WLC onpremise
- Migration Option 3 – Keep only Prime on-premise
- Migration Option 4 – Full stack migration
DNA Spaces – Ports, Protocols, and Data Flows

Section 6 – Getting started with DNA Spaces: Onboarding

Account Creation
Connecting to DNA Spaces and Network Onboarding
- Connecting to DNA Spaces – Introduction
- Cisco Wireless Connectors
- Meraki Connector
Configuring Locations
- Location Hierarchy – Introduction
- Location Hierarchy Creation – Automated Map Import
- Location Hierarchy Creation – Manual Configuration
- Location Hierarchy Configuration Best Practices

Section 7 – Advanced Topics

Open Roaming
- Problem Statement
- The Players
- On-Boarding
- Configuration
Indoor Internet of Things (IoT)
- Indoor IoT Problems
- Indoor IoT Solutions with DNA Spaces
- Indoor IoT Components
- Indoor IoT Gateway Types
- Indoor IoT Control Flows
- Indoor IoT Configuration
- Configure Asset Management using IoT device
DNA Spaces APIs and Firehose
- API configuration
- SLA and monitoring
- Firehose configuration (streaming data support)
DNA Spaces App Center
Extend location data into enterprise software platforms
Review enterprise application

Section 8 – DNA Spaces and Data Analytics

Introduction to Data Analytics
Data analytics review – mathematical, probability, and Statistical functions
Introduction to graphical functions and data structures to represent data
Extracting data using DNA Spaces APIs
Proposed use cases:
- Determining physical location density based on telemetry data
- Build and index people proximity in a given space using dynamic clustering
- Predicting when a space’s capacity limits will be reached telemetry data
- Calculation of dynamic proximity coefficient. Example: ‘x’ number of people crowded around a moving crane. Currently this is done using RFID tags with maximu distance of 15 meters within 3 meters of precision

Lab Outline:

Lab 1: Configure DNA Spaces Connector

Step 1: Log in to DNA Spaces Account
Step 2: Configure Spaces connector
Step 3: View the token
Step 4: Log in to On-premise Connector and verify settings
Step 5: Configure Token
Step 6: View Connector Status On-premise
Step 7: View Connector Status in Cloud Account

Lab 2: Add Wireless LAN Controllers

Step 1: Add Controllers
Step 2: Check WLC Connectivity on the Connector
Step 3: Check status on the WLC

Lab 3: Maps and Location Hierarchy

Step 1: Configure or Export Maps from Cisco Prime
Step 2: Upload Maps in DNA Spaces
Step 3: View the Location Hierarchy
Step 4: Add META Data about the site
Step 5: Enter Location Details
Step 6: Add Zone
Step 7: Select Access Points for Zone
Step 8: View the updated Location Hierarchy

Lab 4: Location Analytics

Step 1: Navigate to Location Analytics
Step 2: View the different Analytics
Step 3: Apply Filters

Lab 5: Captive Portal Setup

Step 1: Captive Portal Setup
Step 2: Select Authentication
Step 3: Select Email
Step 3: Enable Data Capture
Step 4: Review User Agreements
Step 5: Portal Editor
Step 6: Verify Portal Created
Step 7: Configure SSID
Step 8: Captive Portal Rule Creation
Step 9: Provide Rules
Step 10: Portal Status
Step 11: Setting up WLAN on the WLC
Step 12: Connect your gadgets

Lab 6: Location Personas

Step 1: Setting up Visitor and Employee Personas
Step 2: Viewing Configured Personas

Lab 7: Engagement Rules

Step 1: Setting up Engagement Rules with Personas
Step 2: View Visitor Engagement Metrics

Lab 8: Add IoT Services

Step 1: Configure AP Gateway
Step 2: Deploy IoT Devices and/or sensors
Step 3: Configure and enable IoT Streams
Step 4: Configure Access Point as Beacon or Gateway
Step 5: Troubleshoot
Step 6: Monitor

Lab 9: REST API Query

Step 1: Go to Detect & Locate App
Step 2: Navigate to Notifications
Step 3: Get the API Keys
Step 4: Get Postman App
Step 5: Open the application and create a new request
Step 6: Create Request
Step 7: Prepare the query
Step 8: Submit/Send the query
Step 7: Prepare the query
Step 8: Submit/Send the query

Course Overview

In this three-day VMware Workspace ONE course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle.

After the three days, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
Outline the components of Workspace ONE UEM
Explain the general features and functionality enabled with Workspace ONE UEM
Summarize the basic Workspace ONE administrative functions • Explain and deploy common Workspace ONE integrations
Securely deploy configurations to Workspace ONE UEM managed devices
Onboard device endpoints into Workspace ONE UEM
Summarize the alternative management methodologies for rugged devices
Discuss strategies to maintain environment and device fleet health
Configure and deploy applications to Workspace ONE UEM managed devices
Analyze a Workspace ONE UEM deployment • Enable email access on devices
Integrate Workspace ONE UEM with content repositories and corporate file shares

Course Content

1 Course Introduction

• Introductions and course logistics

• Course objectives • Online resources and references

2 Platform Architecture

• Summarize the features and functionality of Workspace ONE UEM

• Outline the benefits of leveraging Workspace ONE UEM

• Recognize the core and productivity components that make up the Workspace ONE UEM platform

• Summarize high availability and disaster recovery for the Workspace ONE solution

3 Administration

• Navigate and customize the Workspace ONE UEM console

• Summarize the hierarchical management structure

• Explain the features and functions of Workspace ONE Hub Services

• Outline account options and permissions

4 Enterprise Integrations

• Outline the process of integrating with directory services

• Explain certificate authentication and practical implementation with Workspace ONE

• Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

• Describe VMware Dynamic Environment Manager and its architecture

5 Onboarding

• Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management

• Outline the steps for setting up autodiscovery in the Workspace ONE UEM console

• Enroll an endpoint through the VMware Workspace ONE® Intelligent Hub app

• Summarize the platform onboarding options

6 Managing Endpoints

• Explain the differences between device and user profiles

• Describe policy management options for Windows and macOS

• Describe the functions and benefits of using compliance policies

• Explain the use case for Freestyle Orchestrator

• Describe the capabilities that sensor and scripts enable.

7 Alternative Management Methods

• Describe the function and benefits of device staging

• Configure product provisioning in the Workspace ONE UEM console

• Understand the benefits of deploying a VMware Workspace ONE® Launcher™ configuration to Android devices

• List the system and device requirements for Linux device management in Workspace ONE UEM Applications

• Describe the features, benefits, and capabilities of application management in Workspace ONE UEM

• Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console

• Describe the benefits of using Apple Business Manager content integration • Describe the benefits of using server-to-client software distribution

• List the functions and benefits of VMware Workspace ONE® SDK

8 Device Email

• List email clients supported by Workspace ONE UEM

• Configure an Exchange Active Sync profile in the Workspace ONE UEM console

• Configure VMware Workspace ONE® Boxer settings

• Summarize the available email infrastructure integration models and describe their workflows

• Configure email compliance policies and notifications services

9 Content Sharing

• Describe the benefits of using Content Gateway

• Describe the Content Gateway workflows

• Describe the benefits of integrating content repositories with Workspace ONE UEM

• Configure a repository in the Workspace ONE UEM console 10 Maintenance

• Manage endpoints from the Device List view and the Details view.

• Analyze endpoint deployment and compliance data from the Workspace ONE UEM Monitor page.

Course Overview

In this two-day course, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE® Access™ with VMware Workspace ONE® UEM to securely distribute business-critical applications from any device and configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure system and productivity integrations for Workspace ONE Access and Workspace ONE UEM. The course provides the principles of identity and access management. You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Explain the general features and functionality that Workspace ONE Access enables
Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access
Summarize and implement Workspace ONE productivity services into the digital workspace environment
Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace
Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce

Course Content

1 Course Introduction

Introductions and course logistics
Course objectives

2 Workspace ONE Access

Summarize the benefits of Workspace ONE Access
Outline the core features and functions enabled by Workspace ONE Access
Navigate the Workspace ONE Access console
Explain the functions of directory integration with Workspace ONE Access
Explain the various types of authentication protocols enabled by Workspace ONE Access

3 Integrating Workspace ONE UEM and Workspace ONE Access

Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access
Outline the process of connecting Workspace ONE UEM and Workspace ONE Access
Examine the workflow of integrations
Summarize the key features of an integrated solution

4 Productivity Integrations

Identify the functions enabled by VMware Unified Access Gateway™
Outline the purpose of the VMware AirWatch® Secure Email Gateway™ edge service
Explain the features enabled by the VMware Workspace ONE® Tunnel™ edge service
Summarize the capabilities enabled by the Content Gateway edge service

5 SAML 2.0 Authentication

Outline authentication methods supported by Workspace ONE Access
Summarize the main properties of the SAML protocol
Summarize the SAML authentication workflow
Explain the application single sign-on authentication workflow with SAML

6 Mobile Single Sign-On

Describe the concept of mobile single sign-on
Outline mobile single sign-on workflows

7 Intelligence and Automation

Summarize the features of Workspace ONE® Intelligence™
Outline the benefits of using Workspace ONE Intelligence

Course Overview

In this extended five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge necessary to implement Workspace ONE UEM effectively.

In addition, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE® Access™ with Workspace ONE UEM to distribute business-critical applications securely from any device and configure access management controls. You will learn how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on, and you will leave with an understanding of the fundamental principles of identity and access management.

Finally, you learn to investigate, analyze, and determine issues that might occur with the different components of Workspace ONE UEM. Troubleshooting is the backbone of service maintenance and management. By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management.

Virtual Learning

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
Outline the components of Workspace ONE UEM
Explain the general features and functionality enabled with Workspace ONE UEM
Summarize basic Workspace ONE administrative functions
Explain and deploy common Workspace ONE integrations
Securely deploy configurations to Workspace ONE UEM managed devices
Onboard device endpoints into Workspace ONE UEM
Summarize alternative management methodologies for rugged devices
Discuss strategies to maintain environment and device fleet health
Configure and deploy applications to Workspace ONE UEM managed devices
Analyze Workspace ONE UEM deployments
Enable email access on devices
Integrate Workspace ONE UEM with content repositories and corporate file shares
Explain the general features and functionality that Workspace ONE Access enables
Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access
Summarize and implement Workspace ONE productivity services into the digital workspace environment
Explain the methods of enabling mobile single sign-on for endpoints managed in the digital workspace
Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce
Summarize basic troubleshooting methodologies
Outline common troubleshooting techniques in the Workspace ONE UEM console
Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console
Summarize common troubleshooting strategies for Workspace ONE UEM managed devices
Outline common application management troubleshooting techniques in the Workspace ONE UEM console
Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console
Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services
Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE® Assist™

Course Content

1 Course Introduction

Introductions and course logistics
Course objectives
Online resources and references

2 Platform Architecture

Summarize the features and functionality of Workspace ONE UEM
Outline the benefits of leveraging Workspace ONE UEM
Recognize the core and productivity components that make up the Workspace ONE UEM platform
Summarize high availability and disaster recovery for Workspace ONE Solution

3 Administration

Navigate and customize the Workspace ONE UEM console
Summarize the hierarchical management structure
Explain the features and functions of Workspace ONE Hub Services
Outline account options and permissions

4 Enterprise Integrations

Outline the process and needs to integrate with directory services
Explain certificate authentication and practical implementation with Workspace ONE
Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
Describe VMware Dynamic Environment Manager™ and its architecture

5 Onboarding

Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
Enroll an endpoint through the VMware Workspace ONE® Intelligent Hub app
Summarize platform onboarding options

6 Managing Endpoints

Explain the differences between device and user profiles
Describe policy management options for Windows and macOS
Describe the functions and benefits of using compliance policies
Explain the use cases for Freestyle Orchestrator
Describe the capabilities that sensors and scripts enable

7 Alternative Management Methods

Describe the function and benefits of device staging
Configure product provisioning in the Workspace ONE UEM console
Understand the benefits of deploying a VMware Workspace ONE® Launcher™ configuration to Android devices
List the system and device requirements for Linux device management in Workspace ONE UEM

8 Applications

Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
Describe the benefits of using Apple Business Manager content integration
Describe the benefits of using server-to-client software distribution
List the functions and benefits of VMware Workspace ONE® SDK

9 Device Email

List the email clients supported by Workspace ONE UEM
Configure an Exchange Active Sync profile in the Workspace ONE UEM console
Configure VMware Workspace ONE® Boxer settings
Summarize the available email infrastructure integration models and describe their workflows
Configure email compliance policies and notifications services

10 Content Sharing

Describe the benefits of using Content Gateway and the Content Gateway workflows
Describe the benefits of integrating content repositories with Workspace ONE UEM
Configure a repository in the Workspace ONE UEM console

11 Maintenance

Manage endpoints from the Device List View and the Device Details View pages
Analyze endpoint deployment and compliance data from the Monitor Overview page

12 Workspace ONE Access

Summarize the benefits of Workspace ONE Access
Outline the core features and functions that Workspace ONE Access enables
Navigate the Workspace ONE Access console
Explain the functions of directory integration with Workspace ONE Access
Explain the various types of authentication protocols enabled by Workspace ONE Access

13 Integrating Workspace ONE UEM and Workspace ONE Access

Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access
Outline the process of connecting Workspace ONE UEM and Workspace ONE Access
Explain the integrations workflow
Summarize the key features of an integrated solution

14 Productivity Integrations

Identify the functions enabled by Unified Access Gateway
Outline the purpose of the VMware AirWatch® Secure Email Gateway™ edge service
Explain the features enabled by the VMware Workspace ONE® Tunnel™ edge service
Summarize the capabilities enabled by the Content Gateway edge service

15 SAML 2.0 Authentication

Outline authentication methods supported by Workspace ONE Access
Summarize the main properties of the SAML protocol
Summarize the SAML authentication workflow
Explain the application single sign-on authentication workflow with SAML

16 Mobile Single Sign-On

Describe the concept of mobile single sign-on
Outline mobile single sign-on workflows

17 Intelligence and Automation

Summarize the features of VMware Workspace ONE® Intelligence™
Outline the benefits of using Workspace ONE Intelligence

18 Fundamentals of Troubleshooting Workspace ONE UEM

Outline software troubleshooting logic and support methods
Summarize the main process flows for the Workspace ONE UEM components
Explain the importance of Workspace ONE UEM process flows for troubleshooting
Identify different Workspace ONE UEM log files

19 Workspace ONE UEM Console Troubleshooting

Outline the best practices for troubleshooting Workspace ONE UEM console issues
Identify common issues related to group management and assignment
Outline common issues related to Workspace ONE UEM console roles and system settings
Understand how analytic events can be used to identity platform errors
Summarize the steps for collecting and analyzing Workspace ONE UEM console logs

20 Integration Troubleshooting

Outline the common enterprise integrations in Workspace ONE UEM
Outline common troubleshooting techniques for the VMware AirWatch® Cloud Connector™
Troubleshoot issues related to Directory Services integration
Identify directory user and groups synchronization issues
Troubleshoot issues related to certificate authority integration
Explain Workspace ONE Access integration and Workspace ONE Intelligent Hub troubleshooting techniques

21 Endpoint Troubleshooting

Compare the endpoint connection topologies in Workspace ONE UEM
Outline useful tools and resources for endpoint troubleshooting
Summarize the best practices for device enrollment troubleshooting
Explain device connectivity troubleshooting techniques
Understand how to identify and resolve profile-related issues
Identify common compliance policy issues and potential root causes

22 Application Troubleshooting

Explain the different scoping questions for troubleshooting applications
Review application management configurations
Summarize the general tools and resources for application troubleshooting
Describe the general logic of troubleshooting public applications
Understand internal application issues and potential causes
Explain purchased application troubleshooting techniques

23 Unified Access Gateway And Edge Services Troubleshooting

Review Unified Access Gateway architecture and edge service workflows
Understand Unified Access Gateway general configurations
Explain how to utilize Unified Access Gateway related troubleshooting tools and resources
Identify and resolve common issues for Content Gateway on Unified Access Gateway
Summarize troubleshooting techniques for VMware Workspace ONE® Tunnel™ on Unified Access Gateway

24 Email Troubleshooting

Review different email architecture and workflows
Summarize common errors associated with email profiles
Identify tools and resources for email troubleshooting
Discuss troubleshooting techniques for AirWatch Secure Email Gateway on Unified Access Gateway
Outline PowerShell integration issues and techniques to address them

25 Additional Troubleshooting Tools

Describe how the Self-Service Portal helps administrators and empowers end-users to resolve issues
Explain how Workspace ONE Assist can help with troubleshooting endpoints

Course Overview

In this five-day VMware Workspace One course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform, endpoint management solution with VMware Workspace ONE® UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.

Also, you learn how to apply the fundamental techniques for integrating VMware Workspace ONE® Access™ with Workspace ONE UEM to securely distribute business-critical applications from any device and to configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure Workspace ONE Access and Workspace ONE UEM system and productivity integrations.

You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Overall, the course lays out the foundational principles of identity and access management.

Please note – This course is a combination of the VMware Workspace ONE: Skills for UEM (AWWS1S) and the VMware Workspace ONE: Integrations VMWS1I) course.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
Outline the components of Workspace ONE UEM
Explain the general features and functionality enabled with Workspace ONE UEM
Summarize the basic Workspace ONE administrative functions
Explain and deploy common Workspace ONE integrations
Securely deploy configurations to Workspace ONE UEM managed devices
Onboard device endpoints into Workspace ONE UEM
Summarize the alternative management methodologies for rugged devices
Discuss strategies to maintain environment and device fleet health
Configure and deploy applications to Workspace ONE UEM managed devices
Analyze a Workspace ONE UEM deployment
Enable email access on devices • Integrate Workspace ONE UEM with content repositories and corporate file shares
Explain the general features and functionalities that Workspace ONE Access enables
Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access
Summarize and implement Workspace ONE productivity services into the digital workspace environment
Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace
Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce

Course Content

1 Course Introduction

• Introductions and course logistics • Course objectives

2 Platform Architecture

• Summarize the features and functionality of Workspace ONE UEM

• Outline the benefits of leveraging Workspace ONE UEM

• Recognize the core and productivity components that make up the Workspace ONE UEM platform

• Summarize high availability and disaster recovery for the Workspace ONE solution

3 Administration

• Navigate and customize the Workspace ONE UEM console

• Summarize the hierarchical management structure

• Explain the features and functions of Workspace ONE Hub Services

• Outline account options and permissions

4 Enterprise Integrations

• Outline the process of integrating with directory services

• Explain certificate authentication and practical implementation with Workspace ONE

• Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

• Describe VMware Dynamic Environment Manager and its architecture

5 Onboarding

• Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management

• Outline the steps for setting up autodiscovery in the Workspace ONE UEM console

• Enroll an endpoint through the VMware Workspace ONE® Intelligent Hub app

• Summarize the platform onboarding options

6 Managing Endpoints

• Explain the differences between device and user profiles

• Describe policy management options for Windows and macOS

• Describe the functions and benefits of using compliance policies

• Explain the use case for Freestyle Orchestrator

• Describe the capabilities that sensors and scripts enable.

7 Alternative Management Methods

• Describe the function and benefits of device staging

• Configure product provisioning in the Workspace ONE UEM console

• Understand the benefits of deploying a VMware Workspace ONE® Launcher™ configuration to Android devices

• List the system and device requirements for Linux device management in Workspace ONE UEM

8 Applications

• Describe the features, benefits, and capabilities of application management in Workspace ONE UEM

• Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console

• Describe the benefits of using Apple Business Manager content integration

• Describe the benefits of using server-to-client software distribution

• List the functions and benefits of VMware Workspace ONE® SDK

9 Device Email

• List the email clients supported by Workspace ONE UEM

• Configure an Exchange Active Sync profile in the Workspace ONE UEM console

• Configure VMware Workspace ONE® Boxer settings

• Summarize the available email infrastructure integration models and describe their workflows

• Configure email compliance policies and notifications services

10 Content Sharing

• Describe the benefits of using Content Gateway

• Describe the Content Gateway workflows

• Describe the benefits of integrating content repositories with Workspace ONE UEM

• Configure a repository in the Workspace ONE UEM console

11 Maintenance

• Manage endpoints from the Device List view and the Details view.

• Analyze endpoint deployment and compliance data from the Workspace ONE UEM Monitor page.

12 Workspace ONE Access

• Summarize the benefits of Workspace ONE Access

• Outline the core features and functions enabled by Workspace ONE Access

• Navigate the Workspace ONE Access console

• Explain the functions of directory integration with Workspace ONE Access

• Explain the various types of authentication protocols enabled by Workspace ONE Access

13 Integrating Workspace ONE UEM and Workspace ONE Access

• Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access

• Outline the process of connecting Workspace ONE UEM and Workspace ONE Access

• Examine the workflow of integrations

• Summarize the key features of an integrated solution

14 Productivity Integrations

• Identify the functions enabled by VMware Unified Access Gateway™

• Outline the purpose of the VMware AirWatch® Secure Email Gateway™ edge service

• Explain the features enabled by the VMware Workspace ONE® Tunnel™ edge service

• Summarize the capabilities enabled by the Content Gateway edge service

15 SAML 2.0 Authentication • Outline the authentication methods supported by Workspace ONE Access

• Summarize the main properties of the SAML protocol

• Summarize the SAML authentication workflow

• Explain the application SSO authentication workflow with SAML 16 Mobile Single Sign-On

• Describe the concept of mobile SSO • Outline the mobile SSO workflows 17 Intelligence and Automation

• Summarize the features of Workspace ONE® Intelligence™

• Outline the benefits of using Workspace ONE Intelligence

Course Overview

In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.

Course Objectives

MD-102 Explore endpoint management
MD-102 Execute device enrollment
MD-102 Configure profiles for user and devices
MD-102 Examine application management
MD-102 Manage authentication and compliance
MD-102 Manage endpoint security
MD-102 Deploy using on-premises based tools
MD-102 Deploy using cloud based tools

Course Content

MD-102 Explore endpoint management

Explore the Enterprise Desktop
Explore Windows Editions
Understand Microsoft Entra ID
Manage Microsoft Entra identities

MD-102 Execute device enrollment

Manage device authentication
Enroll devices using Microsoft Configuration Manager
Enroll devices using Microsoft Intune

MD-102 Configure profiles for user and devices

Execute device profiles
Oversee device profiles
Maintain user profiles

MD-102 Examine application management

Execute mobile application management
Deploy and update applications
Administer endpoint applications

MD-102 Manage authentication and compliance

Protect identities in Microsoft Entra ID
Enable organizational access
Implement device compliance
Generate inventory and compliance reports

MD-102 Manage endpoint security

Deploy device data protection
Manage Microsoft Defender for Endpoint
Manage Microsoft Defender in Windows client
Manage Microsoft Defender for Cloud Apps

MD-102 Deploy using on-premises based tools

Assess deployment readiness
Deploy using the Microsoft Deployment Toolkit
Deploy using Microsoft Configuration Manager

MD-102 Deploy using cloud based tools

Deploy Devices using Windows Autopilot
Implement dynamic deployment methods
Plan a transition to modern endpoint management
Manage Windows 365
Manage Azure Virtual Desktop

Course Overview

Swift greatly simplifies the process of developing applications for Apple devices. This course provides you with the essential skills to help you get started with developing applications using Swift.

After completing this course, you will be able to:

– Explore the fundamental Swift programming concepts, language structure, and the Swift programming syntax

– Transform your thinking to leverage new concepts, such as optionals and protocols

– Use key language elements, such as strings and collections in Swift

– Grasp how Swift supports modern application development using advanced features, such as built-in Unicode support and higher-order functions.

Course Objectives

This course is aimed at developers seeking fundamental Swift programming skills in preparation for learning how to develop native applications for iOS and macOS.

Course Content

Lesson 1: Swift Basics

Swift Program Structure
Swift Variables and Constants
Swift Data Types
Enums

Lesson 2: Swift Operators and Control Flow

Swift Operators
Branching
Loops

Lesson 3: Functions, Classes, and Structs

Functions
Error Handling
Object-Oriented Features

Lesson 4: Collections

Arrays
Sets
Dictionaries

Lesson 5: Strings

String Fundamentals
Using Strings
Substring

Lesson 6: Functional Programming and Lazy Operations

Functional Methods
Lazy Operations
Swifty Code